Cool to the Touch Instant Cooling Pillows
Product Details
Web ID: 10193238Choose Your Items (2)
Bad product
Terrible had to send back 4 holes on side. To many ordered from macys had to send back. Not ordering anymore!
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience with this pillow and for any inconvenience. We advise that you contact Macy's customer service to resolve this issue. Thank you for your feedback.
The perfect pillow!
I really love my new pillows! I can feel the cooling sensation. They have the perfect support..
Recommends this product
Would give negative 0. It’s very poor quality pillows, Do not buy it!
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience with this pillow. Thank you for your feedback.
Terrible, sooo thin!
Response from Sealy Bedding Product Expert
Hi kerri, we are sorry to hear this pillow was not as lofty as you expected. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Not worth the money.
This pillow is not as described. It doesn't hold the pillow shape or retract to any pillow shape or form. Definitely not worth the money and if I could return it after just 30 days, I would.
Response from Sealy Bedding Product Expert
Hi Marilyn, we are sorry to hear this pillow was not as supportive as you were expecting. If you would like a return or replacement, please e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
flat and doesn't cool
Response from Sealy Bedding Product Expert
Hello Rebecca, we are sorry to hear about your experience with this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at CustomerService@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Sorry
Love ❤ Macy's my AUNT will not use it like a old pillow 🙄
Don't buy
Three never arrived, but I was charged and not refunded.
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience. Unfortunately, this matter will need to be resolved through Macy's customer service.