Cool to the Touch Instant Cooling Pillow, King
Product Details
Web ID: 10193178The perfect pillow!
I really love my new pillows! I can feel the cooling sensation. They have the perfect support..
Recommends this product
Would give negative 0. It’s very poor quality pillows, Do not buy it!
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience with this pillow. Thank you for your feedback.
Not worth the money.
This pillow is not as described. It doesn't hold the pillow shape or retract to any pillow shape or form. Definitely not worth the money and if I could return it after just 30 days, I would.
Response from Sealy Bedding Product Expert
Hi Marilyn, we are sorry to hear this pillow was not as supportive as you were expecting. If you would like a return or replacement, please e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
flat and doesn't cool
Response from Sealy Bedding Product Expert
Hello Rebecca, we are sorry to hear about your experience with this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at CustomerService@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Did not receive the product
Order the product but it was not delivered and it has been over 60 days and they still have not delivered. Called many times they said its on the way but never arrives. So basically stole over 60 dollars.
Response from Sealy Bedding Product Expert
Hello Ann, we are sorry to hear that you did not receive your order. Unfortunately, this matter will need to be resolved through the postal service responsible for delivery.
not cooling
says they have cooling technology but I don't see that since once you lay on the pillow it is hot. They are also rather uncomfortable. They were very pricey so I will use them for a while to get my monies worth.
Response from Sealy Bedding Product Expert
Hello AnnMarie, we are sorry to hear you did not experience a cooling effect from this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at CustomerService@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Don't waste your money
Lumpy after use and doesn't cool at all
Response from Sealy Bedding Product Expert
Hello CSpivey, we are sorry to hear about you experience with this pillow. If you would like a return or replacement please bring or send the pillow back to Macy's or email our customer service team at CustomerService@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Nice
Ok pillow that’s quite thick medium firmness. It’s slightly cooling, nothing mind blowing. i
Recommends this product