Product details
Web ID: 1931214792 reviewssorted by Newest
Chopper Issues
Plastic container at bottom cracked When you make the new version think about saying “front” and “back” to avoid this from happening
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear that the container on your PrepExpress® Vegetable & Fruit Chopper cracked during use. We appreciate your suggestion regarding the directional labeling, and can certainly understand how using "front" and "back" markings may help make assembly and operation more intuitive while potentially reducing stress on the container. If you need assistance with your product or would like to discuss replacement options, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901066442. Thank you for sharing your feedback, as it helps us improve our products and enhance the consumer experience.
Convenient, but Small Grid broke on first use.
I've used the large grid a few times and it's worked great, but the first time I used the small to chop onions one of the blades bent and popped out. I was mindful not to try chopping too large a piece, but it didn't matter. Disappointing durability/quality for what would be a very handy product.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with the PrepExpress® Vegetable & Fruit Chopper. We're sorry to hear the small chopping grid blade bent during use; to help reduce stress on the blades, we recommend cutting onions and other ingredients into smaller, uniform pieces and ensuring they are centered on the grid before pressing. A bent blade is not the experience we want for our customers, especially after limited use. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901058086 so we can further assist. Thank you for your feedback—it helps us better understand our consumers' experiences and continue improving our products and support.
Hard to clean
Chops well but taking it apart to clean is way too difficult. The food guide ( the part in the lid is a nightmare to remove to clean. If you do not remove it water gets stuck under it.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback on the PrepExpress® Vegetable & Fruit Chopper. We're glad to hear the chopper performs well, but we're sorry the cleaning process has been frustrating. To help prevent water from becoming trapped, we recommend carefully removing the food guide from the lid after each use and allowing all components to air dry completely before reassembly. Thank you for your feedback—it helps us better understand our consumers' experiences and continue improving our products and support.
Bent Blades
I bought this dicer roughly 2 weeks ago after my old one broke(different brand). I went to dice onions today for our chili, and on the first use with the small cutting dicer the blades got bent and damaged. I didn’t overfill the chopping area so I didn’t understand why. I tried fixing it with a pliers but the blades won’t go back in place. After that I used the large dice setting and was able to finish dicing my onions and that worked so smoothly. Cut like butter. I also noticed that the top piece of the equipment got damaged as well when dicing it. Almost as if the slots didn’t line up correctly.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear about your experience with the PrepExpress® Vegetable & Fruit Chopper. The blades and alignment guides are designed to work together for consistent cutting performance, so we understand your concern regarding the blade damage and wear to the top piece during first use. For troubleshooting assistance and product support, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901047700. Thank you for sharing your feedback—your experience helps us identify opportunities for improvement in future models, and we appreciate you taking the time to leave a review.
Caution
The blades are very sharp I sliced my finger pretty bad Just be careful
Response from Macy's
Thank you for sharing your feedback. We appreciate you highlighting the importance of handling the blades with care, as they are designed to provide precise and efficient cutting performance. For added safety, we recommend using the food pusher and exercising caution when cleaning or handling the blade components. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can further assist you. Thank you for your comments—feedback like yours helps us improve future products and enhance the overall consumer experience.
Nope
Does not chop the onion into small, useful pieces, just large pieces. The smaller one 1️⃣ s so hard to push!
Response from Macy's
We’re sorry to hear about your experience and understand how frustrating that must be. For finer results, we recommend cutting ingredients into smaller pieces before use and applying steady, even pressure, as harder items like onions can require a bit more force depending on size and placement. Thank you for your feedback—it helps guide improvements in future designs and usability.
Blades bent
Was given this as a gift. Used it a few timea since. Today went to use it and the blades bent and came out.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about your experience with the PrepExpress® Vegetable & Fruit Chopper and appreciate you bringing this to our attention. Blades bending or becoming dislodged is certainly not expected, and we understand your concern after limited use. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901018311 so we can help address this issue. Thank you for your feedback—it helps us improve future models and overall product quality.
Super tool
Excellent tool
Recommends this product