L Fresh Save Cube Container
$28.99$42.00
Product Details
Web ID: 170250603 months ago
Plastic containers no, other Fresh and Save yes.
All the other Fresh and Save lines work -- the plastic bags, the glass containers, the corks. These do not: none of these plastic containers work. The design is inherently flawed, and that's why you're seeing all these negative reviews. Zwilling reps will try hard to get you to use the containers under sterile lab conditions, saying the problem is you haven't got the gaskets and container and lids clean enough, but you could use them in a semiconductor fab clean room and the vacuum seal still wouldn't hold. I ignored all the warnings scattered around here and got a great big set of these on sale, with a pump. The pump works fine. Nothing else does. Laughably, Zwilling now thinks I'm going to dump everything back out of the containers (which work as containers, they just don't stay vacuum-sealed) and find a mailing box for all this and schlep out to the post office and sent it all back. Because I have a life and things to do, I am not going to do this. I asked them for a 50% refund, because mine still work as containers -- they haven't cracked yet -- and then things went quiet on their end. They're very expensive non-vacuum-sealing nice plastic boxes. That's all. If you want vacuum sealing try the other Fresh and Save lines.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations3 months ago
Thank you for your feedback, and we apologize for the frustration you've experienced with the Fresh & Save containers. We're sorry that the vacuum sealing feature did not meet your expectations. We understand the inconvenience of dealing with this, and we appreciate your input. If you’d like to proceed with a resolution, we’d be happy to assist you further and discuss a potential solution. We will ensure that the matter is escalated to our product development team and you are assisted as soon as possible. If you need any further assistance, please reach out to our Customer Service Team. The ZWILLING Team
8 months ago
from toronto
Terrible lid design
I purchased this item a month ago, and I’m disappointed with the lid design. Removing the lid is incredibly difficult, even after letting out the air. When closing it, you must lift the tab to prevent an air pocket from forming, which can keep the lid from sealing properly. Additionally, there’s very little space to grip the lid when opening the container, making it hard on your fingers.
Customer review from zwilling.ca
10 months ago
Design Flaw
Don't buy this. There's a design flaw. It cracks due to the pressure of using the vacuum sealer. We've had three do this, after only using them a short time. If you try this anyway, be warned that the top is really hard to get off, even after releasing the pressure. So even before ours broke, I would have said these were very poorly designed for ease of use.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations10 months ago
Thank you for your review and for your feedback. We appreciate all reviews, and we are very sorry to hear about your experience. We’re extremely proud of our Fresh & Save system along with the durable modern modular design multipurpose Containers and airtight storage Lids that are engineered to keep air, moisture and pesky pests out. Our Zwilling product teams to engineers are always involved to ensure quality products. While we sell hundreds of thousands of units, without issue we understand your concerns. We will assist you by contacting you directly.
1 year ago
Veey good product. Only issue is that ive gotten cracks on the container. Minor drops can cause cracks or possibly even break the container. Be careful. Other than that, great product.
Recommends this product
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations3 months ago
Thank you for sharing your feedback on the ZWILLING Fresh & Save CUBE Container. We’re glad to hear you’re enjoying the product overall, though we’re sorry to learn about the cracking issues you’ve experienced. While the CUBE container is designed for durability, it’s made from materials that can be sensitive to impact. To help prevent damage, we recommend handling the container with care, especially when it’s filled, as added weight can increase the risk of cracking if dropped. We truly appreciate your insights and will share your comments with our product team as we continue to improve our designs. If you have any questions or need assistance, please don’t hesitate to reach out to us at [hello@zwillingus.com]. Please also feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html. Our dedicated consumer service representatives are available to assist you in any way possible.