NHS-06BA 3 Cups Rice Cooker and Steamer
Product Details
Web ID: 14728926Rice Cooker
Returned...not very good product... package missing sturring spoon... no directions on usage...called manufactrer/distributor and was provided extensive info on how to cook rrice and usage with different types of rice...decided to return product to Macy's GOOD service... product returned to local Macy store and immediate refund provided
Just right
The right product at the right price, right on time
Recommends this product
Exactly as it should be
Makes rice reliably, easy to use, and will probably last forever
Customer review from zojirushi.com
Good size for a couple
Love the brand. The 3 cup is just right for 2 and if u have a guest or two come over. The is my second pot.
Recommends this product
Customer review from zojirushi.com
It's perfect!Everything I was looking for a rice cooker!Rice was cooked the way we all liked it...so delicious! Highly recommended to everyone! Thanks a lot!
No frills rice cooker
This is my second rice cooker with the same brand and size . My first one lasted more than 10 years . It’s straightforward, cooks the rice fluffy and fast.
Recommends this product
3 cup rice maker
used my 3 cup rice cooker love it makes perfect rice I Gettin one for my sister so easy to use and clean up!
Recommends this product
Disappointment
So disappointed. I got this for my husband last Christmas. He loves rice! We have the Zojirushi mugs and love them so we thought this rice cooker was a no brainer. I don't know if ours is defective or what, but it spews sticky, starchy water out of the hole in the lid and all over our counter! I read on their website to make sure and wash the rice beforehand, and we have washed rice, soaked rice, rinsed and rinsed again. It doesn't matter. The cooker still spews everywhere! Also, the instructions say to let it sit on Keep Warm for 15 minutes once it finishes cooking, but when we did this, the rice turned out very dry. So now we put paper towels down when we cook it and unplug it as soon as it is done.
Customer review from zojirushi.com
Response from zojirushi.com
We appreciate you sharing your experience with our rice cooker. We are sorry to hear that you have experienced some difficulties while using it. Most often with the NHS model rice cooker, spewing can be experienced if there is excess starch, the rice is not soaked before cooking, the water lines are not followed or if a part on the lid is missing. Since you have shared that you are rinsing the rice well and are soaking the rice, we can discount the first two as the cause. We recommend checking the lid to see if a little rubber ring is in the steam vent and to ensure the measuring cup is being used to measure the rice and the corresponding water lines in the pan are being followed. If you have tried all these suggestions or are missing a part, please reach out to our Customer Service team for further assistance: https://www.zojirushi.com/app/customer_service/entry