Mascara Volume Effet Faux Cils
Product details
Web ID: 1935824Best mascara ever.
I have used this mascara for many years,always recommend it to friends and family, my daughter has now used it for years also .would not use anything else.
Customer review from ysl-eu
Bring back those fantastic colors
I never actually used the black version, but violet and burgundy were fantastic. Rich, deep, beautiful colors. I wish they were available again. I got my first one from my father as a 16 year old, 20 years ago. Used it ever since. Made my eye color pop, which I loved. I must admit I am heart broken those colors are unavailable now…
Customer review from https://www.yslbeautyus.com/
Please bring back the burgundy mascara!
I keep looking for the burgundy mascara but seems you've stopped selling it. Please bring it back - nothing compares to it. Volume Effet Faux Cils mascara is excellent for my very thin eyelashes and really does increase the volume and length.
Recommends this product
Customer review from ysl-eu
Very good product
I purchased this after using a small sample which I liked. It is a very good mascara and also easy to remove
Recommends this product
Customer review from ysl-eu
Fantastic product
Amazing product. Bought for my daughter’s birthday . She was absolutely delighted . Beautiful packaging ! Her lashes look incredible. Will definitely order again. Thank you .
Recommends this product
Customer review from ysl-eu
Best mascara
Recommend it!! The texture is so good and I’ll buy it again and again
Recommends this product
Customer review from YSL Beauty KSA
formula changed and no longer is good
I have used this mascara almost everyday for the past 25 years and it has been amazing. I would always get compliments from people. No other mascaras ever came close. Recently, however, within the past year or so, I noticed the formula changed and it's no longer the same consistency. At first, I thought I had received a defective product. But then the next one I purchased was the same, and they have continued being the same. The new formula is awful. Very clumpy, and impossible to wash off. It leaves residue that's very hard to remove and stays on forever. It often would look like tarantula lashes because it's so thick and clumpy. For most of the 25 years I bought color #5, the burgundy color. It was the best. Then the color was discontinued and it was so sad and I had to switch to black. Now the formula has been changed and it's not good, and now it seems indefinitely out of stock. This product was perfection for so many years, why did it have to change!
Customer review from https://www.yslbeautyus.com/
Response from https://www.yslbeautyus.com/
Hello! Thank you for your feedback on our Mascara Volume Effet Faux Cils. We understand your disappointment. While minor formula adjustments are sometimes necessary for various reasons, the product should still deliver the desired effect. We apologize that this wasn't your experience and have shared your comments with our team. We recommend exploring our other mascara options at YSL Beauty to see if you find a new favorite.
Formula has changed
I am so disappointed in this mascara. I have used it for over 20 years and recently the formula has changed. It has a horrible smell and is much thicker. I pray the formula goes back to the original because it WAS amazing and my tired and true.
Customer review from https://www.yslbeautyus.com/
Response from https://www.yslbeautyus.com/
Hi there! Thank you for reaching out about our Mascara Volume Effet Faux Cils. We understand your disappointment. We know how frustrating it is when a beloved product changes. We appreciate your 20 years of loyalty and want you to know we take feedback like yours seriously. While we can't comment on specific formula details, we're committed to providing the best possible products and will keep your comments in mind.