VH5 Personal Heater
Product Details
Web ID: 10274255Poorly engineered
The fan speed is too low to cool and it’s impossible to get the front panel off to clean inside. Really? How hard would it have been to put in an easy release notch for a screwdriver. Obviously designed by someone who never has to clean the product.
Customer review from a site owned and operated by Vornado Air LLC
Impossible to clean
Bought this two years ago and followed instructions re wiping it down, trying to vacuum out any lint that has accumulated, etc. The grill cannot be removed so this is really all you can do per the instructions (unless you feel safe using canned air, do be careful). The thing is simply uncleanable. There is just no way to keep out lint/dust and to get it out of there once it gets in. Unless you want to replace your heater every couple years, I suggest you take a hard pass.
Customer review from a site owned and operated by Vornado Air LLC
The heater never turned on!
Plugged heater in and turned it on, but it never came on. I returned it.
Response from Vornado Air Family of Brands
At Vornado, we take pride in our products and apologize for any difficulties you experienced with your new heater. We are sad to hear this product did not work. If you were to have issues with a Vornado product in the future, please call our Consumer Care line at 800-234-0604 or email us at help@vornado.com we'll be happy to assist you.
Not as advertised
Bought for use in small bathroom - it’s warm on the 3 inches of the body in front of it
Customer review from a site owned and operated by Vornado Air LLC
A small miracle
It’s billed as a “personal heater,” but the VH5 can quite ably warm up a small room. For example: during several -20 Celsius/-4 Fahrenheit evenings last winter, my VH5’s High setting (750W) regularly heated my 10 ft X 12 ft (122 sq ft) bedroom up to approximately 19 Celsius/66.2 Fahrenheit within 15-20 minutes from switch-on (from a starting temperature of 15 Celsius/59 Fahrenheit). Running it purely on the Low setting (375 W) on such beastly nights meant a slower warm-up, but retained a comfortable sleeping temperature of around 17-18 Celsius/64 Fahrenheit while the heater ran all through the night (saving me money on electricity, all the while). Warm air tends to expand easily, which explains why this small, gentle, fan-powered heater can work such miracles from the top of my dresser, four feet away from the foot of my bed. Sadly, the Fan-Only mode is rather less successful - you’ll need to place the VH5 within three feet of you in order to feel a milder version of Vornado’s famous vortex “air beam” on a hot night. Some tips: 1) Give the heater time and space to work its magic. Heating a small room or workspace with this thing is a gradual, cumulative effect. Just switch it on, place it where the airflow can reach the room — ideally, in a corner — and wait. Oh, and keep the back and the front of the unit clear so that air can flow freely. 2) Keep it clean. This wee beastie moves a mountain of air. That also means dust and hair can accumulate, clog, and eventually break your heater or cause a fire hazard. Wipe the case off and vacuum the vents with a brush nozzle at least once every couple of weeks. Blast its innards with compressed air once a month. If you’re really serious, you can use a small watercolour paint brush to dust the fan blades through the vents once or twice a year. 3) Be prepared for some mild “white noise.” The VH5 is using what amounts to a mini jet engine to heat your space. The VH5 takes up less room than older models like the VH202, but lacks the noise-dampening built into its casing. Unless you need absolute silence, this shouldn’t be a problem. Oh, and in the event that you don't luck out with a perfectly working model (like I did), that three-year warranty is a godsend.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Person Space header
I have had this personal heater for two years and I like to two Hi-Lo-Fan option, and the air volume. What I DO NOT LIKE is how stiff the power cord is. This is a safety hazard; the cord needs to lay flat on the floor. This problem is not unique to this product but most electrical products these days. I would be willing to pay an additional $5-7 for a product with a power cord that is supple. I have two other personal space heaters that are rated 650 and 1000 watts that have very supple cords and I have a number of older power tools that have very supple power cords so they are available.
Customer review from a site owned and operated by Vornado Air LLC
Works great!
My only complaint is there isn’t a good way to pick it up & move it. I have to move it everyday from its night spot to my day spot. I have almost dropped it. My old one was so easy to pick up. This one, I with have to be extra careful or use both hands to move it. Thank God, it’s not so hot that I can’t touch it. Otherwise, it’s wonderful! When I get my other one, I won’t have to move it at all!
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Very loud and doesn't produce heat
I replaced an old Vornado space heater that worked well for many years that was nearly silent. This one produces much less heat and is very loud - way too loud to keep at your feet or beside a chair. You won't be able to concentrate on anything, watch media or talk on the phone. This is like a jet engine by comparison that blows out cool air. The old one also had a handle on the top, this one does not despite being marketed as portable. I bought it in a local hardware store at inflated price price, and they won't take it back. Waste of money.
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.