Brow Endowed
Product Details
Web ID: 76002991 year ago
Received Free ProductNo
Going to Miss This Product
Been using this product since 2018 and gutted that it's being phased out. The new brow product from UD doesn't have the same coverage, and I'm really disappointed. But this product? Adore. Really hope they change their mind and restock the gingersnap
Recommends this product
Customer review from urbandecay.com
2 years ago
Received Free ProductNo
The Best
I’m so glad this is still available. My local shop doesn’t carry it any longer so I may have to buy a lifetime supply online. I’ve used many, many similar products and this is my favorite - genius applicator design, love the color selection, long-lasting, etc, etc❤️
Customer review from urbandecay.com
2 years ago
Received Free ProductNo
Good product, bad packaging
Really sad about this. I loved this product. Used my first tube down to the last drop. Opened my second today, and the spooly (sp?) for the primer came right off. I thought I got it back on, but when I put it back into the tube and tried to pull it out again, it stayed in the tube. This was the first use! I see from other reviews that this is not an isolated incident. A shame as the product itself was great, but I won't trust it enough to take a chance on wasting my money.
Customer review from urbandecay.com
Response from urbandecay.com
Consumer Care Center2 years ago
Hey Pattie123! We sincerely apologize for the issues you've experienced with your Brow Endowed Brow Primer + Color. As consumers ourselves, we understand how frustrating it can be when a product does not perform the way you had expected. We would be happy to help you, but we need more information. Please give us a call at 800-784-8722 M-F 9:00 am – 5:30 pm ET. We look forward to speaking with you!
2 years ago
from New Jersey
Received Free ProductNo
DO NOT BUY
This is second time this happened with this product. The brush on the primer side broke off into the primer. So, I cannot use the primer. Just purchased the product and it broke two weeks later
Customer review from urbandecay.com
Response from urbandecay.com
Consumer Care Center2 years ago
Hi LA Beach Girl! We are so sorry to hear about your experience with your Brow Endowed Brow Primer + Color. We would like to assist you in the best way we can. In order for us to do so, please call our toll-free guideline at 800-784-8722, M-F 9:00 am – 5:30 pm ET and provide the advisor answering your call with the reference number 24647324. We understand how frustrating this can be and we apologize for any inconvenience this may have caused. We look forward to hearing from you!
3 years ago
from NY
Received Free ProductNo
Horrible
Bring back Double Down Brow. Why get rid of an amazing product and replace it with this garbage?
Customer review from urbandecay.com
Response from urbandecay.com
Consumer Care Center3 years ago
Hi there Sharks26! Thank you for contacting Urban Decay. We do understand how disappointing and frustrating it may be when a product that has worked so well for you in the past is no longer available. At this time, we do not plan to re-introduce Double Down Brow to our line. However, the opinions of our customers are very important to us when making decisions about our products, and we will be sure to forward your comments to the appropriate people in our company. We hope you try some of our other products in the future with great success.
3 years ago
Received Free ProductNo
I have eyebrows again!
I have never tried anything like this on my brows. They are on the blonder side and I hated how trying to fill them in darker made them look. I love this. Kind of like mascara for your eyebrows. Holds them in place all day as well. Love this!
Recommends this product
Customer review from urbandecay.com
3 years ago
from West Frankfort, IL
Received Free ProductNo
I've used this product many times and loved it, but the last 2 ti 2 times that I've purchased this product the primer brush off into the tube. Very disappointed, as I'm not very good with makeup and this was super easy for me to use.
Customer review from urbandecay.com
Response from urbandecay.com
Consumer Care Center3 years ago
Hi there Meganj77! Thank you for contacting Urban Decay. We are sorry to hear about the experience you had with Brow Endowed Brow Primer + Color, we would like to speak with you directly about it. Please give us a call @ 800-784-8722, M-F 9:00 am – 5:30 pm ET for assistance and provide the reference # 22396717. We look forward to hearing from you.
3 years ago
Received Free ProductNo
I love the brow color half
The brow color and wand were great. I use this without the primer because the primer makes it chunky and the color doesn’t go on over it well.
Customer review from urbandecay.com