Upholstered Platform Bed Frame with Square Tufted Headboard
Product Details
Web ID: 13604310Don’t do it
Advertised as a cream color- more like sage/puke green. Also the middle support beam was semi-broken pretty much immediately, now completely broken less than 6 months later. The whole mattress now sags in the middle
Response from Maven Team
Hello there Emily,
Color is very subjective and also depends heavily on lighting. The best reference for the color is in the photos in the listing, but it could look a little different in your home based on the natural and artificial light it is in.
Best wishes,
Dream Collection
Poor item inspection
Making sure all the holes from the bed frame have the thread done. I tried returning my order but I won’t get the shipping amount I paid back! Not fair
Response from Maven Team
Hi Maria,
This is Brookside. We're sorry to hear you had issues with that order! Please reach out to us at info@brooksidehomedesigns.com if there is anything we can help you with.
Best,
Brookside
WORST BEDFRAME EVER
cheapest bed frame. broke after first week. no bed frame supports. the bed is caving in. we’ve spent more money fixing it than what it’s worth. the head board snapped.
Response from Maven Team
Hi Yasmine,
This is Brookside. We're so sorry to hear you're having issues with that bed frame! Please reach out to us at info@brooksidehomedesigns.com so we can look into this with you.
Best,
Brookside
Very cheap broke after one week
Response from Maven Team
Hi Lisa,
We are sorry to hear that the frame broke! If you are able, please reach out to our customer service team at info@brooksidehomedesigns.com. They would be more than wiling to help find a solution for you.
Best,
Brookside
Cannot be assembled. Holes drilled in wrong place!
The 4 holes drilled into each Side support piece are in reverse of what they should be. As such only way to assemble is with the side supports upside down which won’t work. Unacceptable that Macys would sell an item with a defect like this. The only other review I see is me timing the exact same issue! Fix this and send me the right pieces!
Response from Maven Team
Hi Jeffery,
We are sorry to hear that the headboard didn't arrive as expected! Our customer service team is ready and able to help find a solution for you. Please reach us at info@brooksidehomedesigns.com.
Best,
Brookside
The bed frame came from the factory put together incorrectly. The side rails were assembled at the top not the bottom preventing us from assembling the rest of the bed.
Response from Maven Team
Hi Kristin,
We are sorry to hear that the frame and headboard was assembled incorrectly. Please reach our customer service team at info@brooksidehomedesigns.com, and they can help find a solution for you.
Best,
Brookside