Men's Tungsten and Sterling Silver Ring, Channel-Set Black Diamond Accent Wedding Band
Product Details
Web ID: 783053Lost a diamond within a month
Quality. I bought this ring for my husband to celebrate our 10 year wedding anniversary. Within one month, one of the diamonds fell out. Macys refused to exchange it repair the ring as it had been more than 30 days. I would expect a wedding ring to last longer than 30 days. I have been a loyal costumer to Macys for many years but no longer. I do not recommend buying jewelry from them if you expect it to last.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Triton Mens Tungsten and Sterling Silver Ring Channel-Set Black Diamond Accent Wedding Band. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Stunning ring, highly recommend!
Ring arrived as scheduled and it is absolutely stunning. If you are on the fence about it, I encourage you to move forward with this ring. Dashing high-shine, modern design and diamond setting. The ring is not gaudy and is tastefully luxe. Perfect for engagement/ wedding. Runs true to size. One suggestion I would make for Macy's is to include more descriptive information about the ring in addition to the standard listed specs. I think that would have been helpful in the decision making process.