The 9" Mattress - Queen
Product Details
Web ID: 10323694We love purple
We purchased our first purple back in 2020, we absolutely loved it. So our next purchase was for our son's birthday. Everyone deserves to sleep on a great mattress so I immediately got the website and purchased it. He loves it!!
Recommends this product
Customer review from purple.com
No
Bought and kept it for three years When it was time to use it, one side was flat and wasn't fully blown
Customer review from purple.com
I would buy another purple mattress and plan to
All of our future mattress purchases will be purple mattresses.
Recommends this product
Customer review from purple.com
Allergic Reaction would not buy again
I had an allergic reaction and got a rash on my skin and itchy all over
Customer review from purple.com
Cool and comfortable
I am enjoying the mattress! I do not get as hot and my shoulders and back have less pain. I also got the Harmony pillow which is an added bonus to sleeping. I no longer toss and turn and my large dog sleeps well too!
Recommends this product
Customer review from purple.com
GF is still asleep after 3 days!
This mattress is AMAZING. I sleep so well and so does my gf! She's been asleep for the last few days and doesn't want to leave! Great for hot sleepers, gf is still cool!
Recommends this product
Customer review from purple.com
Terrible customer service. Will never buy again.
This is the second mattress that we have bought from this company. I cannot speak to this mattress because we haven't been able to try it out, the customer service is what is really frustrating. Someone broke into our new home and ruined this brand new mattress that was never used. They left cigarette burns, ash and stains all over the cover. We contacted customer service and were told to use mild soap and water to clean it however, I doubt that anyone would feel comfortable with just that especially with burn marks on the bed. After emailing and calling customer service to ask if we could buy just the new cover, we were told no they haven't done that in years and there was nothing they could do for us but that they recommend reaching out to insurance. There is only so much insurance can do When you have multiple issues because of someone breaking into your home. At the end of the day we will never buy from this company again we will not recommend this company to anyone and we will tell anyone who asks why about the poor customer service. It is really disheartening how this company treats their customers. We are not asking for a handout just simply to purchase a new cover for the mattress instead of throwing out a brand new mattress not only is that extremely wasteful but just poor customer service to not take care or even try to take care of your customers. I cannot express how disappointed we are.
Customer review from purple.com
So comfortable
We finally decided to get a purple again after we had got some other online brand for our first king size bed. It was fine at first, but got worse and worse to the point where I wouldn't sleep on it anymore, I would go sleep in the guest bed (which was our original purple queen). Back on a purple, this mattress is dreamy, even compared to our original purple. Soft yet supportive. No longer waking up with back pain!
Recommends this product
Customer review from purple.com