Textured Omega Hoop Earrings in Sterling Silver
Product Details
Web ID: 9497233Great quality
Solid and sturdy earrings. Looks greats.
Unfortunate
I didn’t have them two months and they broke
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Textured Omega Hoop Earrings in Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Way too big
These earrings appeared much smaller on the website. They are too big. I tried to return but Macys wouldn’t take them back or exchange them. Now I’m stuck with earrings I’ll never wear.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Clasp not good
They fall out my ear all the time afraid I am going to loose one
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Textured Omega Hoop Earrings in Sterling Silver. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Love the size, but a little rickety
I love a big hoop. These are ok, however the hinge where the back folds up to make a closure felt rickety. I'm worried it I open and close it too many time that the hinge will break. A little disappointed in the quality.
Why are they still selling these earrings!?
These earrings are defective as you can see from all of the reviews. There are reviews showing this from almost a year ago! Why are they still selling them?! The clasp is defective and I almost lost one of the earrings. Now I have to return them,
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Textured Omega Hoop Earrings didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
The claps on these earrings are awful.
Claps. The claps on these earrings don’t work. After the second time of wearing these earrings I lost one. They don’t stay on. Do not buy!!
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Textured Tube Hoop Earrings. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Cheap Clasp Mechanism
Got lots of compliments the week that I wore them. However, a clasp seemed "off" shortly after purchasing them and sure enough, that earring fell off and I lost it while running errands only a week after I purchased them. I am tempted to buy another pair and just have 3 earrings/a spare but also don't trust the quality. Disappointed .
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Textured Hoop Earrings. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service