Tempur-PedicTEMPUR-ProAdapt 12" Medium Hybrid Mattress- Twin XL

Name: TEMPUR-ProAdapt 12" Medium Hybrid Mattress- Twin XL
Brand: Tempur-Pedic
Rating: 4.50 (4521 reviews)

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A fusion of coils and foam, Tempur-Pedic's TEMPUR-ProAdapt 12" Medium Hybrid Mattress invites a deeper and more restorative sleep. Tempur utilities its most pressure-relieving material ever made, TEMPUR-APR™, to cradle your body, offering individualized comfort and support throughout the night.

Product Features
- Coil count: 612
- Box spring/foundation sold separately
- Top type: Tight top
- 6cm TEMPUR-ES® Comfort Layer
- 4cm TEMPUR-APR™ support layer is Tempur's most pressure-relieving material ever made for deeper, more rejuvenating sleep
- Exclusive Features: SMARTCLIMATE® Dual Cover System
- Compatible with an adjustable bed
- Warranty: 10-year limited non-prorated
- Meets federal fire retardant safety standard
- Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days.
- Made in USA
- Tempur-Pedic® ranked Best in Customer Satisfaction with Retail Mattresses by J.D. Power* Tempur-Pedic ranked #1 in Support, Durability, Comfort, Value, Warranty, and Customer Service* *For J.D. Power 2019 award information, visit jdpower.com/awards.
- Furniture & Mattress Delivery, Returns & Services
- Request warranty information
Materials & Care
- Machine wash cover in cold water
- Made in USA
Shipping & Returns
- This item may not be shipped to P.O.Box, Alaska, Hawaii, Palau, U.S. Virgin Islands, Marshall Islands, Armed Forces Pacific, Guam, American Samoa, Puerto Rico and El Paso, Texas.
- Shipping Method: Scheduled Delivery
- For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.5/5

4,521 star ratings & reviews

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6 months ago

from West Harrison, NY

Disappointed with the Mattress and Customer Service

I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.