Swing 'n Go Portable Swing™ - Hugs Hoots™
Product Details
Web ID: 18076183Does not work
I received this brand new as a baby shower gift and it does not work. We put brand new batteries in and it still does not work. Very disappointed in the item.
Customer review from kidsii.com
Response from kidsii.com
Our team always wants to be helpful! We value feedback and are sorry to learn that your experience with the Swing 'n Go Portable Swing - Hugs & Hoots was unsatisfactory. So that we may assist you as quickly as possible, please give us a call at 800-230-8190 Monday-Friday, 9 am - 5 pm EST.
What Battery Compartment?!
Advertised as battery operated - it's not. It's a USB connection that must be plugged in to an outlet. Not very "portable".
Customer review from kidsii.com
Response from kidsii.com
We've received your comments regarding the Swing 'n Go Portable Swing. We value hearing feedback from parents like you and appreciate you sharing this information. To help us learn more and offer support, please call our team directly at 800-230-8190 Monday-Friday, 9 a.m. - 5 p.m. EST.
How to clean?
Works but kid needs to be larger to really fit. My largest issue is the documentation/cleaning. After a blowout I went looking for how to get cover off. Very difficult. And when it is covered in poop you really can't be handling he thing this much to take it all apart.
Customer review from kidsii.com
Response from kidsii.com
Thank you for providing your feedback on the Swing 'n Go Portable Swing. We appreciate your input as a parent and would like to offer our support. To assist us in gaining further insight, please contact our team at 800-230-8190 Monday-Friday, 9 a.m. - 5 p.m. EST.
WHERE do the batteries GO???
I just bought this product and there is no charger cord and NO where to put un batteries. We have unscrewed every single screw and it takes NO BATTERIES. How do you get it to operate?
Customer review from kidsii.com
Broke after a year
I received this product for my first baby en 2021. It is lightweight, easy to use and to clean. My baby was so confortable. I kept it for my second baby, who was born in september of 2022, and after a few uses it stopped working properly. The rocking stops after 30 seconds even though my baby is less than 4 kg. I will not buy any more products from this brand.
Customer review from kidsii.com
There is no option to purchase
[This review was collected as part of a promotion.] How can I order this product? I want to buy but unfortunately there is no option to buy this product
Recommends this product
Customer review from kidsii.com
It’s okay..
The swinging mechanism works poorly and the swing overall was pretty heavy.
Recommends this product
Customer review from kidsii.com
Response from kidsii.com
Hi, this is Sarah from Ingenuity. Thank you for your feedback. We’re sorry you were disappointed with our product. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would like to see how we can improve your experience.
Owl and the elephant are wrong way
Works long with standard battery, quiet operation, washable cover. Only negative is that baby cannot see smiling elephant and owl face because of design error.
Recommends this product
Customer review from kidsii.com