18689004 Versatile Clear Organizing Storage File Box w/ Lid (16 Pack)
Product Details
Web ID: 20718192My kingdom for a lid
The lid broke and I can not replace just the lid. Ill have to fins another product were the top is more sturdy. Sucks because other then the lid issue its a good file box.
Customer review from sterilite.com
Response from sterilite.com
Hello Qupid, our apologies for the inconvenience caused by the lid breaking on the File Box. Product quality is very important to us and we will pass your feedback on to the team. Please contact us directly at ConsumerTeam@sterilite.com so we can further assist you.
DECEPTIVE SIZING
While this says it is 18-1/2" long, this is very deceptive. on each side is a decorative piece of plastic, and they are measuring this into the size - but it is on the sides of this box, so it is basically 2 inches shorter on each side, meaning it's more like 14" long. Inside is the same - there is plastic to hang files, and that takes up space, so if you are looking for a box 18-1/2" long to have something that size fit inside here, look elsewhere. Sterlite, this is deceptive and wrong - the box should be measured from the inside so people can buy the correct size for what they need, NOT adding decorative plastic past those dimensions and counting that.
Customer review from sterilite.com
Response from sterilite.com
Hello Barbie28311, the dimensions listed on our website and labels are the measurements taken from the widest points of the product, typically the lid or top, and include any protrusions such as latches. Inside bottom dimensions are smaller as the product tapers downward. This is the universal method for measuring housewares. We are very sorry to hear the File Box did not meet your size expectations. Product quality is very important to us and we will pass your feedback on to the team. Please contact the retailer you purchased it from and request a refund or exchange.
lids shrink! very weird
Why do the lids shrink in size? very odd. I suppose if I had kept them connected to the bins, it would not happen, but I have 3 letter bins, and the tops almost fit, but the last corner won't snap in! clearly, they shrunk! I tried to soak in water to see if that helped, but no luck
Customer review from sterilite.com
Response from sterilite.com
Hello, the lids should not shrink on the Sterilite File Box. In order to further assist you please contact us at marketing@sterilite.com.
Lids are Brittle, and break easily
Lids are brittle, broke within a day of getting it home. Bumped into something and cracked into multiple pieces. The main box is better, but without a lid, it's not much use.
Customer review from sterilite.com
Response from sterilite.com
Hello Daxxx, thank you for reviewing the Sterilite File Box. We are sorry to hear about the inconvenience of the lid breaking. Please reach out to us directly at marketing@sterilite.com for further assistance.
Love these!
[This review was collected as part of a promotion.] I love how many things I can store with these! They stack well together and help me keep all my classroom items organized.
Recommends this product
Customer review from sterilite.com
BOX LIDS THAT BREAK WITH AGE
My ten year old file boxes with hinged lids are not aging well the semi clear lids begin to disintegrate. Can I buy lids to replace them?
Recommends this product
Customer review from sterilite.com
Response from sterilite.com
Thank you for reviewing the Sterilite File Box. Unfortunately, lids cannot be replaced or purchased separately, as products are manufactured and sold as a unit to retailers.
Giving These a Try
I was looking for this type of hanging file box to store my graduate school course notes in. After shopping the usual office supply stores and finding their selection costing more than I wanted to invest in the project, I came across the Sterilite model 1868 for a reasonable price. The quality wasn't the same as ones costing 2-3 times as much, but these are not designed for the abuse that offices give their files. So, I purchased four and packed them up. They are full and pretty heavy. Stacked three high in the closet. As others have noted, the lids are pretty flimsy, so we will see how they manage the weight over time. I may be pushing the limit on what this box and lid are designed to handle. Probably two high would be better, but don't have the space. I am hoping that being indoors in a climate controlled closet, they will last a few years. I am hoping not to find cracks and breaks.
Recommends this product
Customer review from sterilite.com
great product!
This is the best product for storing papers. I fit letter size and with gentle folding so as not to crease I even store legal and tabloid size. and they stack nicely without falling into each other. very strong. water rppof, bug proof. it's just the best paper storage box on the market!
Recommends this product
Customer review from sterilite.com