Hybrid Pollock 14.5" Luxury Cushion Firm Mattress - Queen
Product Details
Web ID: 84705845 months ago
from Whiting, NJ
Sooo Heavy
I love the comfort of this mattress but it weighs a ton! I cannot lift it by myself to tuck the the sheets in. Not even just a corner. The buyer should be warned about this. Unfortunately I will have to buy a different one.
Customer review from stearnsandfoster.com
5 months ago
from Tucson AZ
No longevity
I actually bought a Sealy pillow top. Then I read that Sealy builds Stearns. My issue is on 2 pillow tops that I had, both mattresses sides bowed out which created a hammock effect on both sides of the mattress. No fun rolling uphill to get to the center of the bed. The first had a problem within 90 days, which I exchanged, and the second produced a hammock within 1 year. Terrible is being kind. The revelation that Stearns was involved with Sealy made me cancel my thoughts about being a Stearns customer.
Customer review from Stearns & Foster
5 months ago
from Tucson AZ
No longevity
I actually bought a Sealy pillow top. Then I read that Sealy builds Stearns. My issue is on 2 pillow tops that I had, both mattresses sides bowed out which created a hammock effect on both sides of the mattress. No fun rolling uphill to get to the center of the bed. The first had a problem within 90 days, which I exchanged, and the second produced a hammock within 1 year. Terrible is being kind. The revelation that Stearns was involved with Sealy made me cancel my thoughts about being a Stearns customer.
Customer review from stearnsandfoster.com
5 months ago
from Williamsburg VA
Very disappointed
I just had a king Estate Sterns and Foster mattress and box springs delivered from Mattress xxxx for $xxxx+. (redlined to conform with review prohibitions). Unfortunately, I did not test the bed before the delivery guys left. If I had, I would have refused delivery. I wish I could leave a recording here so that you could hear how noisy the box springs are. It is a great disappointment. The retailer gave me two manufacturer numbers to call. One said that the box springs cannot be returned. The other number gave prompts to nowhere (i.e., push 4 for returns, but then it just goes back to the automatic landing message). I called Mattress xxxxxback, and they said they would replace the box springs in a day or two. I hope they do, but the experience so far has been inconvenient and not what you would expect for the expense. I fear I have been stuck with an inferior product.
Customer review from stearnsandfoster.com
6 months ago
from Albuquerque, NM
Uncomfortable & made cheap
First of all if I could give this rating a zero I would, but they don't have this option. After 5 years of owning this mattress and paying lots of $$$ we are going to have to by another mattress because it is so lumpy and indented from where we sleep. You aren't supposed to have to turn or flip this mattress and we did to see if it would make it any better, NOT!! We paid a lot of money for this bed because my husband has a very bad back and has had surgery on it and it is not a good mattress at all. This mattress is not worth the money you pay. Then we call to see if we can get it warranted and it has to be at least 20% indented, give me a break. We like NOTHING about this mattress. Stearns & Foster we are very disappointed in you!! I would love for you to contact me.
Customer review from stearnsandfoster.com
6 months ago
from Kenosha, WI
My actual model is a "S&F Rockwell Luxury Firm Eurotop"
I've had this mattress (and box springs) for almost exactly 2 years. It is less than I had hoped. You cannot flip it (given industry consolidation, this isn't really available anywhere) and consequently it has developed a trough (and did so relatively soon) - as I suspected it would - even with regular rotation. My previous mattress was a Sealy which is now owned by the same company that owns S&F. This mattress is not the quality of the last and I will likely never get as much use out of it. It's just "okay" - not worth the money however.
Customer review from stearnsandfoster.com
7 months ago
from Illinois
Sterns and foster
There bed is horrible and our bed is under warranty and they don't stand by the warranty. It's pretty bad when you have to go to a hotel to get a good night sleep. They send out a kid that throws a string across your bed and says it's not uneven so they won't replace. Never laid on it see that the inside of the bed is caved in. What a joke don't buy one.
Customer review from Stearns & Foster
7 months ago
from Milton, VT
What a Difference
[This review was collected as part of a promotion.] We had our old pillow top matress for about 15 years. By this time it no longer offered support or comfort. Once our bed was set up and made we laid down on it. It was like laying on a cloud.. After our first nights sleep my husband woke up with less back pain the he had in a VERY long time. Thank you, Stearns and Foster for giving us a better nights sleep. Julie
Customer review from Stearns & Foster