About-Time Wedge Pumps
Product Details
Web ID: 19363115Very poor fit
Was so excited for these wedges, but overall a poor fit. The side ribs very uncomfortably against ankle bone, foot slips out and yet the toe box is too tight. So disappointing. I discarded the box and would appreciate a way to receive a credit or return these.
Hits the ankle
The top of the shoe hits right under my ankle bone and hurt so bad. I couldn’t even walk in them a full day.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the SOUL About Time wedge pump caused you pain. We value your feedback and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Wanted to love these
Love the look of these. The fit did not work for me. They ran very big.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the SOUL About Time Wedge Pumps didn't fit as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Painful
Most painful shoes I've ever owned. Back of shoe comes midway up the back of your heel and rubs because the shoe does not bend. Toes feel painfully squished.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the SOUL About Time Wedge Pumps caused discomfort. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ.
I should have listened to reviews
I should have listened to reviews these shoes are very tight in the toe box. I'm usually a 10 or 10.5 so I ordered the size 11 and they are excruciating tight in the toe area and narrow through out the foot bed.
Toe Pinchers
I have several pairs of Naturalizer Souls. All are a size 8M, my usual size. But this pair is another story - the toe box is so narrow. There's no way they'd stretch to fit comfortably. Exchanging for a wide width - I love the style of this shoe and how versatile it is, it would look great casual or more dressy. Definitely recommend, just know you might have to size up.
Recommends this product
Terrible fit
I am SO disappointed! Have been looking for a wedge shoe like this for years, my package just arrived and the fit is very strange. My heel slips right out of the shoe when I try and walk, not sure why? Feels like maybe it needs to be a bit higher in the back and maybe narrower to hold the heel in? Ordered my usual size and it felt like it was a half a size bigger.
Customer review from naturalizer.ca
Response from naturalizer.ca
We apologize for any concerns that you may have with the About Time Wedges. Please know that we value your feedback and we have forwarded your concerns to the appropriate team. Please don't hesitate to contact our Naturalizer Canada Consumer Care Department. You can find our contact information by using the link below. https://www.naturalizer.ca/en/help/faq?icid=Footer_Help_FAQ
Not comfortable
Pretty shoes, perfect platform, but too narrow and stiff although I ordered size 9 wide.