WHCH720N/B Hybrid Wired & Wireless Bluetooth Noise Canceling Headphones
Product Details
Web ID: 16470952Good choice
I bought these a month ago and they have never been off my head They are comfortable with good sound quality and durable once you download the Sony app they connect no problem My only issue is they don't fold away to be more compact for travelling but apart from that they are a good buy I would recommend these if you are looking for headphones in the near future and they are at a reasonable price too.
Recommends this product
Customer review from sony.com
Great features
bought this about a month ago, so glad I did. noise cancelling is amazing, sound quality is crisp. The microphone call feature isnt the best but I mostly bought them for music and audio books anyways.
Recommends this product
Customer review from sony.com
Great easy to use
Buttons are intuitive and the headphones are really comfortable
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We are glad that you are happy with the fit and the buttons of your WH-CH720N. We hope you continue to enjoy them for years to come. If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Poor Quality - Do Not Buy
Bought these for school, but the plastic hinge chipped after very light use — clearly poor material quality. Customer service was unhelpful and seemed confused about their own warranty, initially claiming it only covered software. After hours on the phone, they finally acknowledged it covers physical defects and opened a case — only to close it later with no explanation. Extremely disappointed. I’d recommend spending your money elsewhere.
Customer review from sony.com
Response from sony.com
Hi JoshJoshJosh, we are genuinely sorry to hear about the issue you've experienced with your WH-CH720N. We understand how frustrating and disappointing it can be having the headphones getting chipped after light use. This is not the experience we want for our customers, we would like to look closely into your case, please send us an email with the information below to socialsupport@am.sony.com so we can better assist you. Full Name: Sony Username: Telephone Number: Model Number: Issue/Concern: We will be expecting to hear from you again! Regards, Dominick
Fantastic product
I’m very pleased with my headphones. The sound & fit is superb
Recommends this product
Customer review from sony.com
Excellent sound quality
For the price, these headphones give exceptional sound quality. The noise reduction is also spot on but some ambient noise is present and expected. I would highly recommend these as a great value alternative to other more expensive devices.
Recommends this product
Customer review from sony.com
Great sound
Amazing sound but the cable, come on Sony, its too short!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, we appreciate your feedback regarding the cable length; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Good earphones
Bought these for my wife for air travel and they are good.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your review. We're glad to hear that the WH-CH720N headphones are working well for your wife's air travel needs. It's great to know that they're providing a good experience. If you have any issues in the future, please don't hesitate to contact us using this link to assist you: https://cutt.ly/leABWCVc. Ahmed @Sony Support UK