WF-C500 True Wireless In-Ear Headphones - Black
Product Details
Web ID: 16002800Bit disappointed
3 months After the 12 warranty expired one earbud stopped working and used infrequently. Nice sound otherwise so disappointed.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to learn that one of the earbuds of your WF-C500 stopped working. This is not the norm, as we always strive to deliver the best quality possible. Yet, we're happy to hear that you're enjoying the sound quality. Make sure to follow the steps here and test again: https://cutt.ly/Drszl8u6 If the issue remains, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/QrszzbSs 2. Reset the headset: https://cutt.ly/lrszzYZF 3. Initialize the headset: https://cutt.ly/3rszzJLq Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Good sound
Good sound. But after 10 months one earphone stopped working.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-CH520, and happy with the quality we always aim to deliver! Yet, we're sorry to learn that your headset stopped working. Make sure to follow the steps here and test again: https://cutt.ly/Eri9xnxU If the issue remains, try the steps below: 1. Reset the headset: https://cutt.ly/5ri9vkLa 2. Initialize the headset: https://cutt.ly/uri9vZZp Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Blooody brilliant ayeee
Worked since 2020 on me birthday n never let me down.
Recommends this product
Customer review from sony.com
Overall nice, but good be better
I bought these about 2 years ago. The quality is nice, they are not noise-cancel headphones, which is great for activities like cycling, being aware of your surroundings etc. Sony is a good brand, flexible with android and ios devices. However, their microphone is not great. I have to speak quite loud so people can hear me and sometimes they cannot hear me well at all, which leads me to remove them, defeating the whole purpose. Overall they are nice, but I would not buy again this specific product.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We are glad that you are happy with the sound quality of your WF-C500, and we hope you continue to enjoy them for years to come. Yet, we are sorry to hear that you have issues with the microphone. Regarding the microphone issue, you can try these steps in an attempt to fix it: https://cutt.ly/9riEINrG If the issue persists, you can try these steps: - Resetting the headset: https://cutt.ly/nriEODH9 - Initializing the headset to restore factory settings: https://cutt.ly/9riEPWxt If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Worth it.
I bought 3 of these earbuds. The best entry level earbuds you can find in the market. The sound is so good, the size fits real nice. My teenage kids love them so much.
Recommends this product
Customer review from sony.com
I do not recommend
One year of use and the headset simply stopped working.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your review. We're sorry to hear that your WF-C500 has stopped working. In an attempt to fix the no power issue, you can try these steps: - Resetting the headset: https://cutt.ly/OrrzDF2I - Initializing the headset to restore factory settings: https://cutt.ly/jrrzD1SQ If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Perfect rtrtra
Had it for 9 months and still as good as new However I'm apparently not allowed to just use one word to describe it so had to add random etters - unbelievable!!!!!
Recommends this product
Customer review from sony.com
I liked it till I lost it
I lost it so easily and couldn't do a lot with it cuz now I can't find it
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear you lost your WF-C500. We've listed the general instructions on How to find your earbuds. They may vary a little depending on the version of the app you use: https://cutt.ly/me4inyLp If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK