Sports 4GB Wearable MP3 Player (Black)
Product Details
Web ID: 18561987Great for sport. Got second new.
I have used it for 6 years. Everything was good until the volume button was broken. It could not turn the volume down and also malfunction which when press the volume button the other function just work , like changing mode. The new one , the button "next song" is not feel comfort when press. It sometimes stuck in it place. Anyway I still can use it properly. It feels better. I also have WH-1000XM5 , WF-C700N , and the simple WH-CH500.
Recommends this product
Customer review from sony.com
Poor Quality
Stopped working after 9 months. Won't take a charge when plugged into a laptop. This is the second time I've purchased this product and both times they stopped working in less than two years. Poor quality and not built to last.
Customer review from sony.com
Response from sony.com
Hi Stewymn, we're sorry to hear that you have an issue with your Sony unit. Please follow this link to isolate the issue: https://helpguide.sony.net/dmp/nwws410/v1/en/cover/level3_26.html ~Earl
lack of colour
bring back 5 different colours to choose....... . ok
Recommends this product
Customer review from sony.com
Almost perfect
This is my 2nd purchase. I bought my 1st one in Japan which worked like a treat for at least 5 or 6 years. If there is anything I would Sony to improve is the sound. Don't get me wrong! It's good but it could be a bit more punchy. I guess this is a personal preference but to me, it's a little flat. If the base and the treble were slightly more enhanced, I'd be extremely happy. And the last but not the least, please do not discontinue this. I'd be utterly and truly gutted.
Recommends this product
Customer review from sony.com
great MP3 player
nice sound, but sometime sweat can go in the hole and block the sound from coming out. after putting it dry, the sound come back again
Recommends this product
Customer review from sony.com
It’s great while using at swimming and doing labs
I just gave it 4 stars because the battery it’s hard for me to know when it needs to charge but am happy with it while doing my labs. I didn’t use it long time yet but am. Happy
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Nivin, Thank you for your review. We're glad to hear that you're enjoying your NW-WS413, we hope you continue to enjoy it for years to come! Regarding the charging process, if the battery is discharged, it will blink orange and red alternately. You can know the status of the NW-WS413 through the OPR lamp: https://cutt.ly/neFSnHTp Also, here you can learn more about how to charge the headset: https://cutt.ly/teFSmif7 If you require any assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Really bad quality product. Stops working
This is the second unit I bought, and like the 1st one It broke in less than a year of use. The headphones no longer charge and can be connected to the PC.
Customer review from sony.com
Response from sony.com
Hi mfduenas, We regret to hear that the second unit broke in less than a year. This is definitely not the experience we'd like you to have. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: Username: Model Number: Issue: Telephone Number: Sincerely, Erin
My favourite MP3 earbuds
I've searched high and low for earbuds that allow you to store MP3 files (e.g. podcasts and music) for listening offline and yet have the same type of functionality you would have if using on a phone (e.g. give you the ability to fast forward and reverse through a track, which is especially important for long podcasts). The Sony earbuds are the only ones I could find that allow for this. They are great for not being tied to a phone and for not having to relying on screens. This is my second pair. The first lasted several years of heavy use before the sound on one side stopped working. I use these every day. I highly recommend them.
Recommends this product
Customer review from sony.com