NW-E394 8GB Walkman Audio Player (Red)
Product Details
Web ID: 17820460Sony Digital Music Player NW-E394
A portable music player with pretty good sound. The menu system is easy to navigate and necessary options are at the right place to alter the player settings if necessary. The only set back is no date and time function.
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Customer review from sony.com
A great little music box. Good value for money.
I think the Walkman range of MP3 players are the best on the market in terms of price and good software. Unfortunately I have had to purchase about 4 of these machines over the years as the digital socket always eventually becomes unreliable and you can no longer input or output files. I bought this NW-E394 to replace an NWZ-E585 because it has become troublesome. I was hoping that by now, SONY would have fitted a USB-C connector instead. That being said, this NW-E394 has a better connector than the E585 and the plug connects positively. Also the 3.5mm audio jack is much better than the one on my previous player as it goes in with a reassuring click. I liked the E585 because it is has a 16GBit capacity. This new one says it has a capacity of 8GBit, but it reads as a 7GBit on my computer. The player is well made but I don't think it is quite the same quality as the E585. When I got it out of the box, I plugged it into the USB port on my computer to charge it up and was a little worried when I saw a red temperature gauge symbol on the battery icon. I assume that means that something is overheating. I unplugged it and an Icon appeared to tell me that the battery was flat and must be charged. This is worrying, and time will tell if the player is actually faulty. All that being said, I have found that the player does work as I would expect and it to, and also works OK when plugged into the USB port in my car (which is where I use it most). It is slightly different in operation to my last player and does not have a built in clock which annoys me more than I would have thought. Overall I would say that this player is value for money and I expect to get reliable service from it.
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Customer review from sony.com
my new sony dap-
If you’re a music lover, try this , my edc essentials , small and thin this thing fits in that weird pocket in your jeans.drag and drop music so good
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Customer review from sony.com
Features
Some of the Japanese folders cannot be displayed in the player - only show as unknown. Other than that sound system was excellent.
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Customer review from sony.com
Perfectly Sized and Easy-to-Use Player
I have used this model for many years and love it. Lovely size and design with the right amount of options. I like the feel of the buttons and the ease of use. It's a nice detail to be able to add pictures and to have a radio function. It takes a lot of music and the storage folders are useful. Small criticisms...The body design is not as durable as it was years ago when the components in this model were heavier - it lasted longer. It's not good that the power button doubles as an option button. Charging via USB is easy although it's not always clear when it's ready for use. But on the whole I think it's a great player and I hope a little walkman like these will always be available for those of us who prefer more analogue-style technology.
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Customer review from sony.com
My new Sony walkman
Got this ad a Christmas present… it’s brilliant. Easy to use, great sound quality, goes everywhere with me
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Customer review from sony.com
Sony Walkman 'newer model'
I opted to purchase a new Sony MP3 as my last one had been used solidly, practically daily for the last 11 years of ownership and was excellent. However, I only had choice of black this time around (I'd have preferred the blue but it was out of stock) and my original (2013) had finally given up - it just didn't recognise the files anymore and refused to play. So I needed a quick replacement. Its not as attractive a unit as the original metal one, but the functions are more or less the same. However, the loudness - the volume is pretty naff in comparison...such a shame...I know we are living in the throwaway age, so I just hope this MP3 player has been built to the same standards as the original 2013 version...only time will tell I guess.
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Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your NW-E394. Yet, we're sorry to hear that you're facing difficulties with the design and sound quality of your device. You can actually customize the sound quality by following the steps here: https://cutt.ly/Qe1VLqrx Also, make sure that the AVLS (Automatic Volume Limiter System) is off: https://cutt.ly/2e1VLAhv If the issue remains, you may try the steps here: https://cutt.ly/Te1VXpOY As for the design issue, we appreciate your feedback, and have raised it as voice of customer, to the concerned team for future consideration. Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Handy size to see for disabled:)
Lightweight and great brand name. Easy to download mp3 songs.
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Customer review from sony.com
Response from sony.com
Hi Baby Kath, You made the right choice! We're glad that you like the design and user-friendly functions of the music player. Thank you for choosing Sony! -Ralph