Philips DiamondClean Smart 9300 Electric Toothbrush - Grey
Product details
Web ID: 20143149Ratings & Reviews
43 customer images
Great toothbrush
A great toothbrush, took a little getting used to but because of the vibration, but once I did I loved it, does a great job cleaning and my teeth feel really good.
Customer review from philips.com
Good product encouraged by my dentist, but…
Purchased the DiamondClean Smart 9300 as replacement to older DiamondClean product (battery wore out) and hoping to continue not having cavities. I wish for more flexibility in selecting power settings when using the 'Deep Clean+' mode, the intensity automatically defaults to low, and I have been unable to change it, despite following the user manual. I find the pressure sensor and BrushPacer guidance very helpful, however, I find the feature “When brushing with the Philips Sonicare app in 'Deep Clean+' mode, the brushing time will be 2 minutes when connected to the app and 3 minutes when not connected to the app.” tempting me to not use the app.
Recommends this product
Customer review from philips.com
Not happy - liked my old one a lot
I made a mistake buying this handle. Liked my old one that died and you do not have it available any longer. The 20 second interval is messing up my routine. The recommended brush pattern is not my cup of tea. Also the charging stand has no place for brushes. I take the brush off the handle every time I finish brushing.
Customer review from philips.com
Great brush to remove plaque
It’s keeping the tartar off and I am getting better check ups when I go to the dentist for cleaning
Customer review from philips.com
I would it buy it again
I do take a very good care of the brush and wipe it diligently after each use. It is great for a month or so, afterwards the blower button gets clogged and has to re in it under water for a while then it may or may not work
Customer review from philips.com
Response from philips.com
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Stopped working after only 4 months
Stopped working after only 4 months usage, just won't turn on anymore.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
It really works
I spend less time getting my teeth professionally cleaned
Recommends this product
Customer review from philips.com
Great features
I think this toothbrush is an excellent deal. It has 4 different controls on it so it even has gum settings.
Customer review from philips.com