Skitch PP-1 Single Needle Artspira Embroidery Machine
Product Details
Web ID: 17394881Needs improvement
I don’t like that you have to use the app and also we cannot get the tension right no matter how we adjust. The bobbin thread shows through the design.
Customer review from brother-usa.com
Nice addition
I own several Brother machines from sewing to embroidery and embroidery/sewing combos. This was a welcomed addition for the pricing of a single needle and free arm machine. I have been able to do many things with it and looking forward to more. The magnetic hoop is awesome.
Customer review from brother-usa.com
No working Light
This Machine doesn't have a Working Light. For the Price that I paid, I had bought other better Embroidery Machine.
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother Skitch PP1 Single-Needle Embroidery Machine. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Good “BUT”
Good machine “but”. Would be better with a usb port
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother PP1 We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Brother Skitch PP1 Single-Needle Embroidery Machin
I love my brother Skitch PP1 Single-Needle Embroidery Machine
Customer review from brother-usa.com
Waste of time and money, DO NOT BUY!
I have had my Skitch for 3 weeks now and have yet to make a completed design. I have broken and bent a dozen needles, countless number or snags and ruined projects, my bobbin case is chewed up and needs to be replaced, I have never been so disappointed in a name brand product before. don't waste your time or money!
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PP1. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/PP1
Money wasted
Bobbin case get stuck often,I already bought a couple brand new bobbin cases bit it keeping getting stuck
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having bobbins issues with the Brother PP1. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/186106 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/185067 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/185068 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/186111 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/PP1
Not happy with it at all
I have had a bunch of issues with the machine also the happy has an issue converting small text
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PP1. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/PP1