Smart Snail Baby Boys or Baby Girls 3-in-1 Sound and Routine Machine

3.5 (45)
$50.00

Product Details

Web ID: 17947205

Featuring three grow-with-me stages, our app-enabled Smart Snail is an all-in-one parenting essential that works as a light and sound machine, sleep trainer and routine system that adapts to your little one's age and stage-from newborn to toddler to big kid. Create the perfect combination of lights, sounds, routines and more-and easily customize to meet your needs. Even better, once you connect it to the Skip Hop app, you can personalize and control your Smart Snail right from your smartphone- suitable for Apple iPhone and iPad.

  • Product Features

    • 3 ways to use- sound machine and nightlight, sleep trainer, routine system
    • Sound machine and nightlight- soothing lights, sounds and melodies
    • Sleep trainer- alerts for bedtime, wake up time and more
    • Routine system- step-by-step routines build better habits
    • 4 bedtime presets- get ready for bed, sleep, stay in room, ok to leave room
    • 5 routine presets- bedtime, naptime, clean room, play time and quiet time
    • Custom option lets you create your own routines
    • 30 light color options and 8 light effects
    • Acrylonitrile Butadiene Styrene, Electronics Components, Steel, and Thermoplastic Elastomer
    • Wipe Clean
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may only be shipped using Standard.
    • This item may not be shipped to Alaska, Palau, Guam, Hawaii, Armed Forces Europe, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Federated States of Micronesia, Armed Forces Pacific, Marshall Islands, Northern Mariana, American Samoa and El Paso, Texas.
    • This item purchased online must be returned to the vendor by mail only. This item cannot be returned to Macy's stores.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.5/5

45 star ratings & reviews

Write a Review
20
9
2
1
13
1 month ago

They didn't even try

For you to only make an iphone app without android support is insurmountably stupid. Like how does this company still exist kind of stupid.

Customer review from Skiphop

2 months ago
from Yerevan

This like a scam...

[This review was collected as part of a promotion.] This item is useless for me, first, the app is available only on IOS! Second, even on iPhone, the app isn't available in my region... It's not funny, so I want a refund or a guide on how to control this device!

Customer review from Carters

Response from Carters

Consumer Affairs2 months ago

Thank you for taking the time to share your feedback. We hear your concerns and would love to help you further. Please watch out for an email coming your way shortly.

3 months ago
from Ohio

Why can't we connect with Android?

Item was gifted to us, and we were super excited about trying it out but come to find out the app isn't available for play store/android. Kind of inconvenient when there's millions of people who can't use this device unless they have some type of Apple device.

Customer review from Carters

4 months ago
from MN

Turns off randomly

I hate this thing. It’s cute and it works well, except that it constantly will randomly turn off. When it does it wakes my baby who does not go to sleep easily. It’s been like torture. I’ll work so hard to get her to go to sleep just to have her woken up by this thing turning off. I’ve finally given up on it. Buy something else that doesn’t depend on Bluetooth.

Customer review from Skiphop

5 months ago
from Chicago, IL

Useless

[This review was collected as part of a promotion.] This only works with iPhone, therefore a completely useless product. They got their money, but their product doesn't operate. Trash.

Customer review from Skiphop

5 months ago

Not for Android!!

Just bought this today and was so excited to use it. Incredibly disappointed to find out it ONLY works with iPhone. What a let down!! The box should be more clear as the "not suitable for Andriod" is very small. That's on me for not paying more attention, however, it's 2024, this should be compatible with all kinds. Not a very smart move to exclude an entire group of potential customers. DO NOT BUY unless you have an iPhone. Sadly, not the first time this has happened to us.

Customer review from Skiphop

6 months ago
from FL

Android ?

This is 2024 why is this not compatible with anything but an iPhone. I wish I knew that before I purchased it but it's not something they really put on the box unless you dig for it. Awful product. Waste of money

Customer review from Carters

Response from Carters

Consumer Affairs6 months ago

We're sorry you are disappointed. We are very appreciative of your feedback and want you to know it will be shared with our product development teams.

7 months ago
from Chicago, Illinois

DO NOT BUY

Ridiculous this doesn't support Android. Apple makes an inferior product for people of low intelligence. We received this as a gift. My wife really liked it and she is very disappointed.

Customer review from Skiphop