Future Solution LX Eye & Lip Contour Regenerating Cream, 0.6 oz.
$140.25 with code: FRIEND$165.00
Product Details
Web ID: 1913524116 days ago
from NC
Why muck up a perfect formula
Sad and disappointed. Previous formula was perfect, added life and brightness to my eyes. New formula introduced late last year is thin, oily and makes the surrounding of my eyes dull and sunken. Why?
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr12 days ago
Hello Abbie, Thank you for taking the time to share your views on Future Solution LX Eye and Lip Contour Regenerating Cream. We understand how disappointing it can be when one of your favorite products is reformulated. We have shared your comments with our internal teams. As a leader in Japanese Beauty, Shiseido is always at the forefront of product & technologic innovation and is constantly working to provide our customers with industry-leading cosmetics and skincare products. The new Future Solution LX Eye and Lip Contour Regenerating Cream retains all the beloved ingredients, benefits and texture of the previous formula, enhanced with updated innovations and technology to elevate the customer experience and enhance product performance. -Kristena, Skincare Expert
19 days ago
from New Jersey
New formula is terrible
I used this many years and loved it. Recently I realized they changed the formula for this. The new ones are not creamy as before, and is oily and hard to absorb. Worst of all they added shea butter to this product and I am allergic to shea butter. This new formula gave me redness and swollen eyes!! I bought three of these during Christmas and now I don't know what to do with them! Why do Shiseido changed formula on a perfectly good product?!
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr15 days ago
Hello Yang, Thank you for your comments regarding Future Solution LX Eye and Lip Contour Regenerating Cream. We understand how disappointing it is when one of your favorite products is reformulated. Shiseido, being a leader in Japanese Beauty, is always discovering new ingredients and technology. They do their best to maintain the ingredients and textures you have come to love and expect while updating the formulations to improve the overall customer experience and performance of the product. -Beverly, Skincare Expert
21 days ago
What
What happened? This new formula is light and greasy 😳 Ican give away the not wrapping of the box on a shellofan plastic BUT NOT ON THE FORMULA PLEASE BRING BACK THE OLD ONE. It's going back
1 month ago
from Orlando, FL
Why change the formula?
I have been using this for years and have loved it; now, it is just a very thin, greasy lotion that does not have the same consistency or the same results as the prior formula. Will not buy again.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr1 month ago
Hello Sonda, Thank you so much for taking the time to try new Future Solution LX Eye and Lip Contour Regenerating Cream and for sharing your views. We appreciate your loyalty and we are sorry to hear about your experience! Please be assured that all Shiseido products undergo rigorous clinical testing to ensure their efficacy. With this reformulation, you will continue to enjoy the same benefits as before such as deep hydration with the rich creamy texture, but with the added enhancement of our exclusive LonGenevity Complexâ„¢ powered by the newly-enhanced Enmei Herb to reduce the look of wrinkles, sagging, and puffiness as well as the appearance of dark circles, sagging eyelids and crow's feet. We encourage you to chat with a Skincare Expert so we share more about information about the new formula. -Kristena, Shiseido Skincare Expert
2 months ago
from Undisclosed
Not like the old formula
The new formula is a step in the wrong direction. My eyes look greasy and sunken. And it does nothing to address dark circles. I enjoyed this for several years, but this will be my last purchase if they continue with this new formula.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr2 months ago
Hello Jennifer, Your feedback is important to us and we appreciate the time you took to share your thoughts. We understand how disappointing it is when your favorite product is discontinued. We have shared your comments with our internal teams. With this reformulation, you will continue to enjoy the same benefits as before, but with the added enhancement of the LonGenevity Complex which helps optimize skin condition and functionality, improving the overall quality of the skin. For added benefits, massage the eye cream into the skin using the techniques provided on the product page. -Amber, Skincare Expert
3 months ago
Luxury
I purchased this eye cream and after months of using it at night, I have finally finished all the cream in the jar. I feel like this cream did smooth out the fine lines. My only drawback is that I have sensitive skin and this eye cream did irritate my eyes. When I woke up in the mornings, I did feel some kind of irritation. I know it is the cream, because I did not use it some nights, to see how my eyes would react in the morning and they were not irritated. Perhaps I am sensitive to something that is in the cream. I am not going to purchase another jar, but I will try another Shiseido Eye Cream instead.
3 months ago
from Delaware
Worth it!
Hydrating, nourishing eye cream.
Recommends this product
3 months ago
effective
[This review was collected as part of a promotion.] It's expensive but it does work; not over night but after about two weeks you will see a difference.
Recommends this product
Customer review from bloomingdales.com