Cordless Detect Clean & Empty Auto-Empty System with QuadClean Multi-Surface Brushroll- IW3511
$449.95
Product Details
Web ID: 165058877 days ago
from Ohio
Sounds good in theory
Works terribly. I used my shark quad clean first, and then switched to my older shark navigator I was trying to replace and I filled the entire canister with dog hair. AWFUL for people with pets.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja2 days ago
Hello Amanda, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
13 days ago
from Alberta canada
Poor hinge and wand has too small opening
I bought this about 10 months ago. I like the collection box idea. The hinge on the cylinder that stores the debris while vacuuming never stayed clicked close from day one. So the suction is poor. The hole on the bottom of the wand is too small so debris keeps clogging up the machine. Could use some improvements but seems average and was hoping for better product in the end.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja3 days ago
Hello Katie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having suction troubles with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
14 days ago
from Canton nc
None
I do not like this vacuum it hardly picks up anything an gets stopped up an wont empty stuff gets stuck in it an it wont suck anthing up till you take it apart an get any little thing out of it not a fan of this the battery does not last long it dies befor I even get my whole house done the bottom of it gets clogged up all the time maybe I got a bad one idk but wish I would have bought a different one then this one
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja3 days ago
Hello Gina, Thank you for taking the time to leave a review. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
15 days ago
Terrible for people that have pets and long hair
It’s great for a quick vacuum on hardwood/tile etc. For carpets/area rugs this is a NO! It does not pick up any type of hair dog or long hair instead it clumps it into a pile. The bagless compartment is small you have to constantly empty it. If you have too much debris then it doesn’t self empty you have to do it manually which isn’t a big issue. Battery life for this product is short but then takes forever to charge back up. Would recommend doing research prior to buying this vacuum.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja3 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to learn of the difficulties you're facing with your Shark. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
24 days ago
from Kalispell, MT
Disappointed in product
I’m actually pretty disappointed with this product. It gets clogged up really easily. Have gone to just using it for easy cleanup.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja16 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark vacuum, due to the constant clogging. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
28 days ago
from MN
Bad suction
Did not have the suction I was hoping for. Nothing like my shark upright vertex or stratos. I have dogs with fine hair and it just pushed the hair around.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja25 days ago
Hello, Thank you for taking the time to leave a review. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
1 month ago
from New mexico
Not good
Bought the vacuum about two months ago worked fine for the first couple times but now it doesn’t charge it won’t hold and charge it won’t self clean anymore I can’t even use it anymore
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja25 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Shark isn't charging and self cleaning. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
1 month ago
from Upstate New York
Terrible do not buy
I have had this for 2 months and I hate it. It is the worst vacuum I have ever bought. Constantly goes to plugged. Can’t vacuum more than a couple passes. My house isn’t dirty this this is just that bad. I have owned a few sharks and this will be my last. I would give no stars if it let me
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja1 month ago
Hello, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean