Sleeptrue Alverson II 13" Plush Euro Top Mattress- King
Product Details
Web ID: 95312653 years ago
Not good. No support. Sunken in the middle.
Response from Serta Team
Serta Team3 years ago
Hello Natasha, thank you for taking the time to leave a review. We're sorry to learn of your experience. Please contact us so we can get more information and assist you better. Thank you.
3 years ago
My parents bought this mattress and they is not good. Mattress is not even 2 months old and it already sinks in. It’s not a good mattress
Response from Serta Team
Serta Team3 years ago
Hi Mariel, If you believe there is a manufacturing defect in your mattress, please contact Macy's customer care team at 888-822-6229 to start a warranty claim. If you need any further assistance, you may also reach our Serta Customer Care team at 888-557-3782. Thank you!
3 years ago
Extremely FIRM
This mattress is much firmer than I thought. I will return it.
Recommends this product
Response from Serta Team
Serta Team3 years ago
Hello Greg! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 888-822-6229 or 800-622-9233. Thank you.
3 years ago
Worst mattress
Horrible mattress after 4 days already sagging in the middle returning this mattress do not recommend woke up with low back pain every day.
Response from Serta Team
Serta Team3 years ago
Hello Bridget! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 888-822-6229. Thank you.
4 years ago
Comfort
Great mattress. I would buy it again when I need another mattress
6 years ago
from Hazard, ky
Length of ownership1 month
Great mattress!
[This review was collected as part of a promotion.] With this bed I only have to sleep with one pillow in my old bed it was two or I could not get comfortable. Very comfortable and firm. It supports your body. I haven’t had any aches or pains since sleeping in this bed. The design is beautiful also!
Recommends this product
Customer review from Serta
6 years ago
from Illinois
Length of ownership1 month
In Heaven
[This review was collected as part of a promotion.] I have never slept better than I do with this mattress. I prefer softer beds and this goes above my expectations. This is probably the best mattress I have ever owned from it's great comfort level to the quality. I am in heaven.
Recommends this product
Customer review from Serta
6 years ago
from Illinois
Length of ownership1 month
SO Comfortable
[This review was collected as part of a promotion.] This mattress has got to be the most comfortable mattress I have ever owned. Super soft and makes for a great nights sleep.
Recommends this product
Customer review from Serta