Perfect Sleeper Renewed Sleep 17" Firm Pillow Top Mattress- King
Product Details
Web ID: 119976162 years ago
body indentations after ONE YEAR
what a waste of money. purchased in November 2021 and started to notice body indentations within the first few months and now the bed is practically unsleepable.
Response from Serta Team
Serta Team2 years ago
Hi Hannah! Thank you for providing your feedback; we're sorry to hear your Serta Perfect Sleeper Renerwed Sleep Mattress didn't hold up and lost support so quickly, and we would love to assist however we can. You can fill out our Serta Warranty form directly using the link below! We hope to hear from you soon and are here to help if you have any other questions! form.typeform.com/to/vhThFinK?typeform-source=secure.helpscout.net
2 years ago
Mattress is on recall
Just found out this mattress is on recall. Having difficulty getting it replaced. Don't buy it doesn't last a year. I have more neck and back trouble than I had before this mattress. Terrible mattress. I don't recommend Zero stars can't be given. I wish I could, though.
2 years ago
Length of ownership1 year or longer
This mattress has not lasted 1 year
I bought my Serta Perfect Sleeper exactly 1 year ago from Big Lots. The side I sleep on has an indentation of my body. Someone else on a review described this issue as a sinking hole on my side of the mattress. I was so excited to get my new mattress but now after 1 year I have this problem that I shouldn't. I assume I need a new mattress at this point.
Customer review from Serta
2 years ago
BUY THIS BED
Buy this bed. The first night I slept in it, my shoulder pain went away ( side sleeper) I have slept soundly the last 2 weeks. I have trouble getting out of bed in the morning because of comfort.
Recommends this product
3 years ago
Small king
The mattress is comfortable but way too small (74” x 77”) to be considered a standard king. Sheets are all too big and the bed frame we bought from Macy’s has several inches gap around the entire bed. Not a good look.
Response from Serta Team
Serta Team3 years ago
Hello Doris. Thank you for leaving a review. We are sorry to learn of your experience and want to assist. Please contact us at 1-888-557-3782 Mon–Fri 9am–5pm EST. Thank you.
3 years ago
from Exeter, PA
Length of ownership3 months
Worst mattress
I bought a serta perfect sleeper pillow top queen in September 2021,it was not delivered until the middle of October. IT IS THE WORST MATTRESS I HAVE EVER OWNED. THE EDGES HAVE COLLAPSED, THERE IS A RIDGE IN THE MIDDLE AND THE LEFT SIDE IS PITCHED SO THE PILLOW AND I SLIDE OFF THE BED. I AM WONDERING IF THERE IS A WARRANTY ON THIS MATTRESS? I wish I had my old one back. I am 81 and my back kills me in the morning. I EXPECTED BETTER FROM A QUALITY NAME BRAND
Customer review from Serta
3 years ago
Comfortable but disappointing size
So, yes, like the other reviewers have said, this is a very comfortable mattress. But it is NOT a king size and will not fit a king bed frame. This mattress is several inches shorter in both width and height than a normal king size mattress (but not so small to be a queen). I thought king size mattress dimensions were consistent but this one is definitely not. As a result, the frame of our bed juts out on all ends. It’s so frustrating.
Response from Serta Team
Serta Team3 years ago
Hello Anna! Thank you for taking the time to leave a review. We are sorry to learn of your experience. We would like to learn more about your situation to assist you better. Please contact us at 888-822-6229 or 800-622-9233. Thank you.
4 years ago
from Columbus, OH
Length of ownership1 month
Amazing!
[This review was collected as part of a promotion.] This mattress is absolutely amazing. I have been using it for about a month now and my husband definitely agrees with me that this is the best bed we've ever had which I'd like to say our last Mattress was a serta pillow top as well. However this renewed mattress is so comfortable. My husband and I have been sleeping so much better at night.
Recommends this product
Customer review from Serta