Perfect Sleeper Elkins II 10" Firm Mattress- Full
Product Details
Web ID: 95311612 years ago
mattress
does not seem very firm, sinks down when I climb in on edge (125 pounds). Have had back aches every day!
Response from Serta Team
Serta Team2 years ago
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the supportive sleep experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
2 years ago
didn't last long
After about year of use, I noticed that the top cover of the mattress, mostly in the middle was coming loose from the material below it. This wasn't that big of a deal, it would just kind of bunch up a bit. However, after 1.5 years, I've discovered what seems to be a gap or tear in the pad just below the cover. It's about 2 feet long, and maybe a few inches wide, just about centered in the mattress running length-wise. It's very uncomfortable as it's right where I sleep. Unfortunately for me, I can't find my receipt so I'm not sure if it is covered under the warranty.
Customer review from Serta
3 years ago
Best mattress I have found for my bad back
I can't tell you how many mattresses I have had over the years. This is the best mattress I've have found for my bad back and the first one I can sleep on for more than 3 or 4 hours. And the best part is it did 'not' come rolled up in a box with the life sucked out of it. I just wish I could buy another one. I am unable to find this anymore. Very sad about that.
Customer review from Serta
3 years ago
Worst mattress I've ever had
I was sleeping on an 8-year-old mattress and decided to upgrade to this. I've had it for a year and a half, and I've had the worst sleep of my life during this time. I've suffered from insomnia and night sweats. No matter what I do, it's way too hot, and I toss and turn all night. I wish I never would have bought it.
Customer review from Serta
3 years ago
Not what I expected from a Serta Perfect Sleeper
My prior Serta Perfect Sleeper lasted more than 20 years, and was only replaced because it was too big. I shopped mattresses online for weeks before deciding on the Serta Perfect Sleeper Kleinmon II Firm. First of all, if it has a layer of "cooling gel," as advertised, it doesn't work. This is the hottest mattress I've ever slept on. Second, it's lumpy, even through 2 mattress covers. Third, and most important, this mattress developed a deep sag in the middle before it was even 6 months old. I sleep in this bed by myself and tend to sleep on one side of it - not even in the middle! I'm very disappointed in this Serta, but can't afford to replace it.
Customer review from Serta
4 years ago
Is perfect for my back
I like to much my mattress Serta, is exactly the one that my back needs. Is firm and as I said, is perfect for my back. In comparison with my old mattress, I used it for only five to six months and the pain in my back was worst and worst. I feel so happy with my new Serta mattress and I sleep like a baby. I knew about the product because my parents’ mattress is a Serta and I love it too much. I recommend the Serta mattresses for ever, so please don’t change anything on it!!
Customer review from Serta
4 years ago
The worst Mattress I have ever slept on
The product reviews were not correct. As a salesman I have traveled all over the county, sleeping a a lot of different mattress. This is the worst mattress I have ever slept on !!!!! Purchased on Feb 21st , 2021
Customer review from Serta
4 years ago
Comfortable
From the very first night was able to get a good nights sleep!
Customer review from Serta