Arctic 13.5" Hybrid Medium Mattress- Queen

4.7 (36)
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Product Details

Web ID: 13862271

Treat yourself to all-night cool, comfortable sleep with the Serta Arctic Hybrid mattress. Powered by Serta's exclusive Reactex® technology, a unique three-part cooling system that pulls heat away from your body and deep into the mattress, so you sleep cool all night long. Under the cooling layers, premium memory foam and an advanced coil system work together to create the perfect balance of softness and support.

  • Product Features

    • Coil count: 792
    • Box spring/foundation sold separately
    • Top type: tight top
    • Mattress type: hybrid
    • Serta's exclusive Reactex® System consists of three layers of cooling technology. Each cooling layer has more cooling capacity than the previous layer, so heat is pulled away from your body and deeper into the mattress
    • CustomFit™ HD Memory Foam is a premium, high density memory foam conforms to your body for comfortable support all night long
    • EverCool® Fuze Gel Memory Foam is a fusion of cooling gel and premium memory foam, this comfort-inducing combination cradles you and helps cool you in a substantial, pressure-relieving embrace
    • 1025 Hybrid Support™ System with BestEdge® Foam Encasement: In this advanced innerspring system, individually wrapped coils work independently to conform to every curve of your body and provide durable support
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated warranty
    • Meets federal fire-retardant safety standard
    • Made in the USA of imported and domestic parts
    • Woman Owned
    • Request warranty information
  • Materials & Care

    • Made in the USA of US and Imported Parts
  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.7/5

36 star ratings & reviews

Write a Review
29
4
2
1
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11 months ago
from South Carolina

Not Arctic, Blame it on global warning?

This product is not nearly as effective as an active mattress cooling product like chili pad, for example. I’m going to try to install a ceiling fan and see if that bridges the gap.

Customer review from Serta

1 year ago
from Massachusetts
Length of ownership3 months

Not cooling

I order this online specifically because I was looking for a cooling mattress to help with how hot I get at night (I’m not a hot sleeper but I have hot flashes). At first touch it is cool, but once you sleep the spot you are in gets warm. I then need to move to a different part of the bed to get a cool spot. Not very pleased with that. Comfort wise, the mattress is pretty good. I have arthritis in my spine and both hips so needed something with support but I still like soft. I got the plush option to give it some softness. It’s not pillow top soft (my previous mattress was a pillow top), but there is a level of soft with the support I need. At first I was going to exchange it because I was so disappointed about the lack of cooling, but it has been about a month and a half and I think I’m gonna keep it. I need the support more than the cooling. But if you are looking for a cooling mattress (to keep you cool while you sleep), this isn’t it. It is disappointing considering the price.

Recommends this product

Customer review from Serta

2 years ago
Length of ownership1 year or longer

Good but cooling needs improvement

Bought this mattress since we're hot sleepers. Overall the bed is good but the cooling feature falls a little short as our body heat warms up the bed so it doesn't stay cool for long.

Customer review from Serta

2 years ago
from Austin, Tx
Length of ownership1 month

AMAZEBALLS

My hubby and I bought the bed because he’s a hot sleeper and I’ve been dealing with a lot of pain. Got the white glove delivery (thank you) and took seconds to install. I have been having pains in my lower and upper back, neck, shoulders, and arms. The FIRST night we got our bed I woke up with no pain. I kid you not! This is the best sleep I’ve had for at least 10 years! Still the best mattress I’ve had! We don’t even use our mattress pad and the sleep has never been sweeter!

Recommends this product

Customer review from Serta

2 years ago
Length of ownership1 week

I love this mattress

This mattress is the most comfortable mattress! I am so happy I chose it and I’ve been sleeping great.

Recommends this product

Customer review from Serta

2 years ago
from Atl. Ga.
Length of ownership6 months

Hot to sleep on.

The mattress is fairly comfortable but it is very very Hot to sleep on. I never had a foam mattress before but you can bet I will never have another one. Serta makes some good mattresses but in my opinion this one is not. If this is 15 times cooler than other foam mattresses then god help me. I would burn up on them. It seems to be put together well , just to hot for me. Sorry Serta!

Customer review from Serta

3 years ago
from Tampa, FL
Length of ownership1 week

Ok mattress with added benefit of white glove delivery

Perfect mattress for those that like paying extra to have it smell of second hand smoke from delivery team and don't mind carpets being left dirty from shoes. White Glove delivery is everything you expect, if you want them to not call in advance like required, and take a smoke break just before entering your home. Wonderful way to override the new mattress chemical smell so you only smell cigarette smoke.

Customer review from Serta

3 years ago
from Costa Mesa
Length of ownership1 month

Keeps cool / Ultimate Comfort

[This review was collected as part of a promotion.] The Arctic Hybrid mattress is incredibly soft and comfortable while maintaining substantial support. It truly is the best of both worlds. First time sleeping on this mattress it was incredibly comfortable, no need for a breaking-in period. It does have a chemical smell when first unwrapped, but I let it sit for a day before sleeping on it and the smell was completely gone by the second night. The Arctic Hybrid has cooling foam that is absolutely wonderful. I usually struggle with memory foam mattresses since they make me so hot, but this one really works to keep cool. The memory foam combined with the internal support makes this Hybrid mattress the most comfortable sleep I have ever had. I highly recommend this mattress!

Recommends this product

Customer review from Serta