Castlebay 11" Extra Firm Mattress- Queen, Created for Macy's
Product Details
Web ID: 88258434 years ago
Firm but comfy
Firm and very comfortable I’ve struggled with sleep since the pandemic started and bought this mattress and been sleeping better.
4 years ago
body print and ridge by four months of use
within a few weeks, a noticeable body print started to form in spite of rotating it accordingly to schedule. within a month there was a noticeable ridge in the middle of the mattress. within three months the body print and the ridge made it uncomfortable to sleep in. the technician that came to evaluate the mattress found a sizable print of one inch depth. He indicated that he had never seen it before in a mattress that is less than four months old.
5 years ago
Perfectly firm for sensitive backs
Comfortable mattress is hard to find, this one is perfectly firm for my back
5 years ago
No happy with.
I thought I was the perfect mattress ”firm mattress”. I got but it wasn’t is too soft I have back problems and doesn’t help me I lot also I have more pain than before with this one than the other one
5 years ago
Disaster
This is was a disaster the mattress sank in the middle less than one week from trying it I wouldn't recommend
Response from The Macy's Team
6715 years ago
Dear valued customer, Thank you for reaching out! We're sorry you're not having a good experience with your mattress from Macy's. Please give us a call at 1-800-289-6229 and we'd be happy to assist you in resolving this issue. We look forward to hearing from you. Sincerely, Macy's Customer Service
6 years ago
Very confortable
This bed is for those of you who prefer hard beds. It’s very comfortable and stays pretty cool all night.