65" Class CU7000 4K UHD Smart Tizen TV - UN65CU7000
Product Details
Web ID: 17359619Good, but cumbersome to use.
I feel like they just dont know how to make things "user friendly". They've switched the settings around so much it's hard to find anything, such as adding apps to your home screen. I downloaded an app to stream anime and the app is nowhere to be found. Instead of showing it recently or at least a prompt asking to place it on the home screen, you have to go look for it in the apps tab and scroll almost to the bottom to find it. Extremely irritating if you ask me. The interface can be both infuriating and frustrating. Opening the settings brings out a few buttons that constantly changes based on your usage. Most of the time it recommends something that's not even remotely close to my usage. The TV has quickly showed its age with it only being two years old now. I will not be purchasing another. The only good thing is that my Samsung and TV are compatible.
Customer review from Samsung US
Bright Beautiful Picture!
As much as I love Samsung products, I wished you still made remotes that were more senior friendly. There are no numbers on the remote to see for channels. My mom has mild dementia and this remote has become confusing for her. She can't just put in 13 to get her favorite channel. When the tv get accidently turned off, she leaves it off for hours because she gets confused with the screen choices. As much as we all love the newer technology it would help if we could still have some of the basic things too! The TV has bright, vivid beautiful colors and really appreciate the closed caption for her because of her hearing loss. I would appreciate any suggestions you might have to make this a more enjoyable experience for my 92 yr. old mom. A lot of elderly spend the majority of their day watching TV, they should have remotes that they can use and understand!!
Recommends this product
Customer review from Samsung US
Unbelievable!
I bought this TV 1/2024 it was an upgrade from a 32” older model. It’s been a nice addition to my bedroom even though I don’t watch much TV in my room. I happen to move the unit for a repair in my room…I picked it to lay on my bed and a piece of back corner fell on the floor and both TV legs hit the floor. There were pieces of black plastic pieces on my TV stand and floor. Im in shock and it’s past the 1 year warranty 🤷🏽♀️ I’ve had many Samsung TV’s that held up well for years so this is shocking and disappointing!
Customer review from Samsung US
Bad experience
Few days after my warranty has expired my TV, out of suddely, has an horrizontal line in the middle of my screen. I never moved the TV since I got it, and it happened totally with no reason.
Customer review from Samsung US
Excellent Value for the quality.
I bought this in 2020 and it's going strong showing still a beautiful picture.
Recommends this product
Customer review from Samsung US
Outstanding
This was an upgrade from a 10 year old 28" non smart TV.. Welcome to the 24th century!
Recommends this product
Customer review from Samsung Canada
Needs more features.
I love the size I got, and the fact that it is an upgrade from my previous tv. However, my previous tv was much better. This tv only has two HDMI ports. And the old one had 4. They are only 5 years apart, and both Samsungs. My other one was 65” I think the same type. And this one is 82” which you can’t get?! Idk. Having to manually change HDMIs for my different consoles is a pain. The second thing I dislike is the remote control. It has like 50 different buttons. And my older one had like 9 buttons. Which I loved, since I didn’t have to look at my controller to make sure I don’t press the wrong thing. And even after having it a year, more or less, I still have to look at it, since learning the placements is not that easy as they are all basically the same size and so close to each other it is hard to identify them with out looking.
Customer review from Samsung US
Responsive And great for gaming
This is definitely an upgrade. Great, fast tv with my Xbox One and PS3 connected to it. Crisp colors.
Customer review from Samsung US