Winfield 3 DLX 20" Spinner
Product Details
Web ID: 16213825Few issues
Handle is not very sturdy or smooth. TSA lock is not good at all.
Customer review from samsonite.com
Outer shell broke on first use!
Bought this to use on a trip, and it cracked on the top when it turned on it's side. It wasn't dropped. This should be a lot more durable. Looking to return it.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Spinners are great
Great quality for the money. Super lightweight also
Recommends this product
Customer review from samsonite.com
Good choice
Lightweight and easy to move. As far as durability is concerned well that’s something which time will tell.
Recommends this product
Customer review from samsonite.com
Hard case cracked on first use
I bought this one month ago and used it on a single trip. Once I returned, the suitcase had two cracks in the hard case. Materials should be able to withstand normal travel conditions with the airlines.
Customer review from samsonite.com
Response from samsonite.com
We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at: warranty@samsonite.com
excellent bag, that isn’t the problem
I love Samsonite, I have six suitcases, two Oysters, that I no longer use, due their weight, and four other smaller spinners, that I used for work. I replaced my carry on whilst in the US, unfortunately the wheel shredded within four months, I’m now in the position that I can’t have the wheel replaced in Australia, we don't measure our Samsonites the same way, therefore I have a virtually new bag that I can’t use. If I could get another the same I definitely would, it was an excellent bag. Well made, good looking, hard wearing, I love Samsonite, and I travel for a living.
Recommends this product
Customer review from samsonite.com
I would recommend this product
[This review was collected as part of a promotion.] I have given a 4 star as I bought 2, a blue and black, and the black did not turn up -- that i got an email later - that it went out of stock. In this digital world, you cannot displays out of stock product color ..as all is virtual. Other than that, the product is good and was very well priced as well.. no issues with quality.
Customer review from samsonite.com
We would buy this again and again!
[This review was collected as part of a promotion.] We bought one of these pieces for each of our three kids!! We just returned from vacation and they were easy to move around and had so much room! Perfect size for kid's for a week away and still considered carry on size!
Customer review from samsonite.com