Uptempo X Hardside 2 Piece Carry-on and Large Spinner Set, Created for Macy's
Limited-Time Special
$179.99 (71% off)$619.99
Color:Classic Navy
Size:31
1,085 customers purchased
Product Details
Web ID: 162596722 days ago
Poor Quality Zipper on Larger Suitcase
I purchased this suitcase set as a Christmas gift for my mom. I was disappointed to hear the zipper broke on the larger suitcase the first time she used the bag. The contents in her bag spilled out all over the baggage claim terminal area. Thankfully, she was able to recover all her items. This is not the quality I expect from Samsonite.
5 days ago
from California
Bad zipper
I bought these as a present to my sister and the zipper on the large luggage broke before she even used it.
Response from Samsoniteproductexpert
Samsoniteproductexpert2 days ago
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
15 days ago
Poor Shipping
The box was half open, as if maybe someone looked in side of it. I saw the delivery person leave it a the doorstep and the box was in horrible shape as soon as it came off the truck. There was type of plastic or covering around the suitcase itself. Also, this suitcase obviously isn't brand new because the wheels on the suitcase are obviously worn and used. I cannot see me ordering anything like this or household items online in the future.
Response from Samsoniteproductexpert
Samsoniteproductexpert11 days ago
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
2 months ago
Style
This towel is better than I imagine
Recommends this product
2 months ago
Great deal
Very nice size perfect for long trip
2 months ago
Do not purchase
Zipper has already stopped working and I have not even used the item yet, just received and started packing. Come on.
Response from Samsoniteproductexpert
Samsoniteproductexpert2 months ago
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
2 months ago
from Huntington Beach, CA
Sturdy and strong
Very strong
Recommends this product
4 months ago
from Indiana
Samsonite Uptempo X
Love this suitcase size and design. The spinner wheel are rubber and helps going over bumps and steps.
Recommends this product