Tote-A-Ton 33" Duffel Bag
Product Details
Web ID: 5278945Short handles, Not worth the money
The handles are too short. So when the bag is full, it's so hard to pick it up because the handles are too short unlike previous version which was OK. This new one is just a waste of money.
Response from Samsoniteproductexpert
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Too Thin Skin
Too Thin. If a bag has no supports, then at least give it a thicker skin.
Response from Samsoniteproductexpert
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Very disappointed
Christmas gift for our son. He went to open it last weekend to use it for a trip he was going on and there was damage to it. There is discoloration and several tears in the bag. Very disappointing since he needed a bigger bag and this one was perfect size. The packaging was fine so we don’t know if it was a manufacturing error but really disappointing because we have always bought Samsonite products. In fact the first luggage set we ever bought is Samsonite and we bought it back in 1995 and our family still uses it if needed. Usually a great product but this time I don’t know what happened. The discoloration on the inside bottom of the bag is strange and the tears I don’t know how to explain them. Has no smell of bleach or anything like that. I don’t know it’s just very disappointing.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Gift for a friend
My friend liked the size and said it was sturdy.
Recommends this product
Fabulous
Samsonite is still the best!
Not worth the money
Low quality, too thin
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We'd love the opportunity to make this right for you. Please contact us at warranty@samsonite.com. Thanks again!
Space
Spacious
Recommends this product
Larger than I thought
Perfect Size
Recommends this product