Silhouette 18 Expandable 28" Check-in Spinner
Product details
Web ID: 20507580I like my choice..Missing 1 little thing
I am pleased with my choice of luggage. Only one thing missing. I purchased the middle size suitcase. It didn't come with the protection dust bag. The carry-on and large suitcases came with the nice white dust bags. I can't understand why that one little detail wasn't detected and corrected. I'm going to contact customer service to request the dust bag. Other than that, I like the set and look forward to using the pieces.
Recommends this product
Exceeds Major Airlines Carryon Size Limits
Purchased this carryon today after comparing lots of alternatives. Unfortunately, when I got it home I discovered its size exceeds the major airlines carryon limits. Too bad, because it's really a nice piece of luggage. Going to return it tomorrow.
Customer review from samsonite.com
Response from samsonite.com
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Love Love Love!
This is a beautiful piece of luggage! After hours of research and consideration, I chose the Silhouette Softside luggage and I couldn’t be happier about my choice. The piece is well-designed and durable at an excellent price point. I especially love I can pack my things and access them easily from the case without having to unpack it all at my destination. I’m certain it will serve me well for years to come.
Recommends this product
Customer review from samsonite.com
Happy traveler
Yes, they’re very nice. They worked very well. We are only problem. Was trying to get the garment bag to zip.
Sturdy and versatile
This is a great what I call hybrid bag. It has a hard sided edge and back, but it is soft on the top and sides. I have never invested in a hard sided suit case before. And I feel soft sided is lighter weight. I like that. It comes with a well design packing cube and I like that the lid has the two pockets that zip. The only thing I would add is a zip pocket in the side of the bag itself.
Recommends this product
Customer review from samsonite.com
Well Designed and Beautiful
Pretty piece of luggage with great features and storage
Recommends this product
Silhouette 18 Softside Medium Spinner
We loved the style, roominess and the smooth ride of the wheels
Recommends this product
Customer review from samsonite.com
False advertisement
I ordered the Medium luggage and it did not arrive as advertised like the pictures. It does not come with a pouch bag. Macy’s does a poor job in advertising and providing correct measurements. Very disappointed!