CLOSEOUT! Silhouette 17 Tote
Product Details
Web ID: 12415748Heavy tote!
It's a nicely constructed bag and sturdy. But what I failed to realize is how heavy it is to start, before I put anything in it. My bad! I want to return it as I can't use something that is so heavy to carry.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
dimensions incorrect
exterior dimensions are actually Bottom width: 15. Top width 19.5. The top is wider than the bottom. The top width dimension of 20.5 in the description is actually based on the top zipper width which includes the pull tabs. Height is actually 12, not 13 as in the description. The bottom depth is actually 7.5. The measurements in the description are not accurate and deceiving. This bag to not as large as I had hoped. Bag seems well made, nice looking and nice organization. I wish the dimensions were as described. I would probably keep it. Giving it 2 stars as i think this is a great bag, I was just looking for something that had the dimensions they included... was disappointed only that is was smaller than described
Response from Samsoniteproductexpert
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Robbed
It shows it was delivered today, but I never got it.
Response from Samsoniteproductexpert
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
Love this
I love this bag so much. It’s so comfortable to carry with quite a bit of stuff in it. Was super stable rolling it on my luggage too. I been so underwhelmed by so many products this year but this one is awesome.
Recommends this product
False description & contents of the Sihouette 17 T
The description of the Tote is totally false! It said that it came with 8 spinner wheels, this item has NO wheels at all. That it had aTecKit Pouch to charge while on the go. There was NO TecKit at all. and that the tote had a tool kid to fix the zipper. NO contents described were found in the Tote Deceiving advertising.
Response from Samsoniteproductexpert
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
I love the bag coz it has pockets inside and outside to put my important documents while I’m traveling. It also has an extra bag for my laptop that fits into the bag.
Perfect FLUTE BAG!
This high-quality bag is not just for laptops. The dimensions are a perfect fit for my flute, piccolo, and 2 notebooks of music. Side pockets carry up to 3 bottles of water and an extra pocket could be used for more pens, or other instrument supplies, if needed.
Recommends this product
Disappointed
Was not the quality I expected from samsonite.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.