Proxis XLarge Spinner
$455.00 with code: FRIEND$650.00
Color:Silver
Size:31
Product Details
Web ID: 1802748922 days ago
Received Free ProductNo
Carry-On Spinner is smaller than advertised.
The actual dimensions of the Proxis Global Carry-On Spinner are different from what the website states. The tag of the actual suitcase is accurate: 21.5"x14.5"x8.2". The case does expand, but by only .5" so even when expanded it isn't as deep as the description states. Really frustrating and I'd go so far as to say deceiving. Quality of case seems good, love the petrol blue color. Does not make up for the small size and so I'm returning the case.
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team16 days ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
25 days ago
from Miami, FL
Suitcase with the best look/durability relation!
[This review was collected as part of a promotion.] This is the best bag you can get. Extremely light while durable and great looking. We have been buyers of this model for a while and we don’t have plans on changing it.
Recommends this product
Customer review from samsonite.com
4 months ago
Proxis extea large case
[This review was collected as part of a promotion.] I think it is lightest extea large case in the market. Quite convinient to move on wheels. Inside is well designed to pack.
Recommends this product
Customer review from samsonite.com
4 months ago
from Miami
Great bag!!!
[This review was collected as part of a promotion.] Great bag! Weight is perfect, size is ideal for me
Recommends this product
Customer review from samsonite.com
5 months ago
from Sofia, Bulgaria
Received Free ProductNo
Decent one but also few frustrating issues
The positive - light, spacious, well engineered, nice wheels. Overall very happy pushing it around the airport. We had a substantial dent on our last flight but once we pushed it back it resumed its shape soon after. We bought a pair several months ago and were really fond if its appearance. But it is the first thing that we came to regret as well. First of, the suitcases are extremely scratch-prone. There is some kind of top folio layer that make the "skin" quite slippery and supposedly, reduce occasions when suitcase gets scratched. But it is exactly the opposite - the "skin" gets horrendous scratches even after light use. Ours looked terrible after the first leg of a journey and so far have only accumulated 4 flights in total, we simply went back to using our old suitcases sparing these for instances where we really need to pack more luggage. Secondly, the slippery "skin' also makes it quite frustrating to use in tight spaces as the suitcase would simply slip, hit objects around if you try opening it on one side only. Actually, it is nearly impossible to load/unload if not laying on both its sides, fully open. The slippery problems continue as you try picking it up to, say, load in a car. You can only do that holding the handles. Grabbing the bottom part to help yourself pick it up typically results in suitcase being dropped with various damages to cars/ people. You simply lose you grip, one would never think of an issue like this unless experiencing it. We had this problem personally as well as with some taxi drivers. Overall, none of this is deal-breaker for many. But I would not buy them again. I was sold on the looks and it proved us wrong. And then the fact you need to consider where you open it and how to pick it up...simply drives me nuts.
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team5 months ago
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
6 months ago
from Missouri USA
easy and light
[This review was collected as part of a promotion.] light weight, easy carry, easy to maneuver , cute and can be extend too if you have much hand carry, I got the honey gold color on Large and medium size too
Recommends this product
Customer review from samsonite.com
7 months ago
from Arlington, VA
Received Free ProductNo
Lost a wheel - do not buy.
Lost a wheel when going from IAD to ORD. Samonsite is not caring about us and likely shut down ebags because other brands make better quality gear than them. Big regret, do not buy.
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team7 months ago
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
7 months ago
Received Free ProductNo
Waste of your money
I purchased this luggage and was told it was the highest quality and the toughest shell. The salesman even told me a truck could run over this suitcase and it would survive. after a few flights. The shell has completely dented, and the wheels have popped in and the luggage is no longer usable. I spent multiple hours and more money trying to figure out a repair solution only to be told that I should throw it in the garbage and just buy another one myself. I am so disappointed in Samsonite in general, you think a premium company would take care of their customers I’ll never buy from them again
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team7 months ago
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.