PRO 25" Expandable Spinner
$327.59 with code: FRIEND$780.00
Low Stock
Product Details
Web ID: 93709602 months ago
Great luggage
[This review was collected as part of a promotion.] Wheels are great. High quality & the extended handle is hefty & the right hight
Customer review from samsonite.com
3 months ago
Received Free ProductNo
Pro Large Expandable Spinner is not Large
I purchased two pieces of luggage ("Upside Softside Medium Spinner" and "Samsonite Pro Large Expandable Spinner") because I wanted a 'medium' piece and a 'large' piece of checked luggage. I received both bags at the same time.. The "Pro .Large .." appears to be well made. But, I am upset - extremely disappointed - because the name "Pro Large Expandable Spinner is misleading. ...". To my surprise and disappointment, the "Pro Large ..." is not much larger than the "Upside ... Medium..". When I opened both packages, the "Pro Large .." appeared to be about the same size as the "Upside ... Medium. So I measured the "Pro Large ..." luggage. The actual dimensions of the "Pro Large ..." is smaller than the dimensions stated on the tag and in your literature. I wanted/needed a large piece of luggage for an upcoming trip. I do not need two pieces of luggage that are practically the same size. I did not splurge to end up without a "large" piece of luggage. I do not have time to return the "Pro Large Expandable Spinner" to you and get piece of luggage before I go away that is actually larger than a medium piece of luggage. But I will return it upon my return.
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team3 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
4 months ago
from Delaware
First and last carry on
[This review was collected as part of a promotion.] Everything you’d ever need. Multiple smaller compartments inside the main pocket and in the front for smaller objects.
Recommends this product
Customer review from samsonite.com
5 months ago
from Austin, Tc
Samsonite is #1
[This review was collected as part of a promotion.] The Samsonite luggage I own has been the best I’ve ever had. After going through a few different luggage brands over the years, as soon as I landed on Samsonite I found what I was looking for and haven’t had anything except for a wonderful experience.
Recommends this product
Customer review from samsonite.com
6 months ago
Outstanding carry-on for frequent travellers
[This review was collected as part of a promotion.] I already made two trips with this brand new carry-on and became instantly a fan. This is an extremely well organized luggage made of excellent quality materials. My previous carry-on was already a Samsonite, but this one is way better.
Recommends this product
Customer review from samsonite.com
8 months ago
from Tampa, Florida
Great Constructed But Out Dimension is Incorrect!
Beware another Pro series outside dimension incorrect - Purchase the entire Pro series, this extra large size spinner it seems well made just need to test it in real transit, inner compartments are simple but well design of purpose and position. The only complaint outside dimension online listed is wrong, it is much smaller then it said, the actual outside dimension is more like the inside dimension listed online. (See photos)
Recommends this product
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team8 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
8 months ago
from Tampa, Florida
Good Quality Luggage, but dimension size was off !
Beware of the outside dimension incorrect - Purchase the entire Pro series, this large size spinner it seems well made just need to test it in real transit, inner compartments are simple but well design of purpose and position. The only complaint outside dimension online is wrong, it is much smaller then it listed, the actual outside dimension is more like the inside dimension listed online. (See photos)
Recommends this product
Customer review from samsonite.com
Response from samsonite.com
Samsonite US Care Team8 months ago
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
This review is from Samsonite PRO Carry-On Expandable Spinner8 months ago
Refused the return
it's very small for travel. I ordered a bigger one. when I tried returning it with original backage, they said it's 37 days and can't be returned. the bag is not bad for couple of days trip but you can get it from a company that respect customers.
Response from Samsoniteproductexpert
Samsoniteproductexpert8 months ago
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
