Elevation Plus Destination Backpack
Product details
Web ID: 16558317Ratings & Reviews
17 customer images
Rugged poor quality product
Did not expect this from Macy’s and Samsonite but I have been sent rugged backpack with sticker marks and scrapping at multiple places.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Beautiful, but less functional than expected
This backpack's look is very nice and modern, and it's clear that it's made of high quality materials. I did expect it to be more functional in terms of pouches with the zippers inside - for kids and small stuff. Unfortunately there aren't any of those, which was a bit of disappointment.
Customer review from samsonite.com
10 out of 10 would recommend!
Great looking and spacious backpack! Lots of pockets, comfortable shoulder straps and durable material.
Customer review from samsonite.com
Always open boxes and verify it’s what you ordered
Ordered the backpack and received a used Samsonite backpack which didn’t look like the online picture at all. Box that it was delivered in had so much tape that it appeared to be opened and retapped. Returned to Macy’s immediately after delivery. Seems UPS or warehouses have issues with people replacing ordered items with used items. Almost wrapped it without looking at it and would have been embarrassed to give a used bag and not what person wanted
Response from Macy's
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
Nice bag pack
It's a good quality backpack with a stylish design.
Customer review from samsonite.com
Great Travel Backpack
I was looking for a sturdier travel backpack and this looks like the right one. It's sturdy, roomy, and very good quality. I had been buying cheaper ones but they started falling apart fast. I think this one will actually last a long time.
Customer review from samsonite.com
lite weight and roomy
I like the many features and compartments to store things conveniently and safely on trips and daily uses. The zipper main for the main compartment is helpful when the bag is placed under the seat and I need to go to the restroom or take a nap. The color is neutral and yet different than most backpacks. I like also the extended warranty from Samsonite. The separate storage space for a laptop and iPad is huge and well placed on the back side with edge protection to keep a Macbook Pro 16 in safe.
Recommends this product
Customer review from samsonite.com
Best backpack ever
Very good quality and lots of room for computer and tablets.
Recommends this product
Customer review from samsonite.com