Women's Felicia Luxe Ballet Flats
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Product Details
Web ID: 14947615Disappointed with Quality
I bought these last month and have worn them fewer than five times, but the material on the front top part of the flats is already peeling. Really disappointed, especially given the price—I expected better quality.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that this has happened with your Felicia Ballet Flats. We understand your concern. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://samedelman.custhelp.com/app/ask or call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your feedback and we have forwarded your comments to our design team. Thank you for your feedback.
NYC Trip
Love the brand, very comfortable and the style i was looking for to replace another pair.
Customer review from bloomingdales.com
Classy and stylish
Very comfortable with nice padded cushion - love that they come in wide
Recommends this product
Customer review from samedelman.com
Love
These are so comfortable and they go well with so many outfits. Also, a perfect fit
Recommends this product
Customer review from samedelman.com
Questionable Quality
I started wearing these flats 5 months ago. I love that they are versatile and comfortable. I had high hopes for this shoe as I bought them to replace a Walking Cradles flat that was finally coming apart after years of regular wear. However I reduced my rating to three stars because the stitching is already coming apart on the heel of the shoe. I only ever wear these flats to casual settings (office job, cafe, dinner) and have not been wearing these flats regularly or consistently enough for this to have happened so soon. This is the first time the quality of Sam Edelman shoe has disappointed me.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that this has happened with your Felicia Ballet Flats. We understand your concern. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Old customer, new soes
Years ago, I wore out my last Felicia’s. I recently bought another pair. I love them!!!
Recommends this product
Customer review from samedelman.com
Love it!
This flat is perfect. Comfortable, tts and such high quality.
Recommends this product
Customer review from samedelman.com
Comfortable and cute!
Very comfortable; no toe cleavage. Love them so much this is my second pair!
Recommends this product
Customer review from samedelman.com