Women's Evina Lace-Up Knit Combat Boots
Product details
Web ID: 16091981Plus grand que prévu
Fait plus grand que la taille réelle, tellement décevant
Customer review from Sam Edelman
Response from Sam Edelman
Nous sommes désolés d'apprendre que la botte de combat Evina ne s'est pas adaptée comme prévu et a provoqué une déception. Nous apprécions vos commentaires et avons informé les services concernés. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à contacter notre service consommateur. Vous pouvez trouver nos coordonnées ici : https://www.samedelman.ca/en/customer-service/contact-us?icid=Footer_Help_Contact_US.
Very soft leather
The boot is cute, however the zipper tag is not strong and broke with ease when trying to zip them. Not a true wide calf for my size.
Recommends this product
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that this has happened with your Evina Combat Platform boots. We understand your concern. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://samedelman.custhelp.com/app/ask or call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Worst boots ever! Never buy!
I bought this boots a few days ago. I was happy when it arrived, but never thought that not only is the package severely damaged, but also was the boots stained with dusts. Despite all that, it gave me the wrong size, very uncomfortable, and prone to causing blisters. Never buy this product and never recommend! You will definitely regret buying this hurtful garbage!
Customer review from Sam Edelman
Response from Sam Edelman
Thank you for writing a review for Evina Combat Boot . We are sorry to hear the boots arrived damaged and dirty and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Sam Edelman Canada Consumer Care Department at 1-800-334-5564 or by email at samedelmancan@custhelp.com . Thank you for your review.
Comfy!
They’re heavy but soooo comfortable, almost like slippers!
Recommends this product
Customer review from bloomingdales.com
Cute, but run big.
I bought the beige in size 9, and they fit huge on me. I added an insert on top of the insert already in the shoe to see if that would help, but my heel keeps sliding up in the boot when I walk. I’m normally a size 9 in SE shoes, but for some reason these fit way too big on me. The width is fine, adjustable with shoe strings.
Recommends this product
Customer review from samedelman.com
Response from samedelman.com
We are sorry to hear the Evina Combat Platform Boots did not fit as expected. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs.
Very comfortable
I wear a size 9 in shoes and bought a 91/2 in the boots and they are very comfortable
Recommends this product
Customer review from samedelman.com
Perfect Brown
I’ve been searching for true chocolate brown shoes and these are perfect! Beautiful quality suede and great sole for cold weather conditions
Recommends this product
Customer review from samedelman.com
Style and ease
These are the best! Comfortable and easy to wear. My go to footwear at the moment!
Recommends this product
Customer review from samedelman.com