Penny Knee-High Riding Boots
Product Details
Web ID: 8916288Not the same peony boots!
These are not the same as the old ones . They are darker and the quality is horrible . My old peonies are soft and nice these are hard as soon as you walk in them the front wrinkles but the toe is hard as a brick.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that the Penny Leather Riding boots aren't what you expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
The perfect boots!
Purchased a pair several years ago, size 7, true to size, very comfortable boots even for all day walking in the city or traveling. Have the gray/green color and love them, but now worn out too much - the bottom heels came off and looking for the same color. Sam Edelman - can you make this same boot and color again or are the heels available to order/repair? The gray/green color is unique and pairs well with a lot.
Recommends this product
Customer review from samedelman.com
Leather tabs broke off
I love Penny riding boots and have been buying this style for almost 10 yrs. I’ve NEVER had any problems with them and have them in almost every color. However, my most recent pair purchased approx 1 mos ago fit a little tighter in the foot area and both of the leather tabs at the back of the boot, attached to the zipper, have pulled off. Both ripped at the stitching around the zipper, and one ended up coming off completely. I’ve only worn these a few times. Past pairs I’ve worn literally across the world through Ireland, Italy, site seeing, walking my dogs in fields, tiptoeing over pebbled beaches on the east coast. They have been the best boots! I’m hoping this is a weird fluke and that my new black pair won’t have the same issue. I’ll update if resolved. Just seems like the newest version are not quite made the same as years past.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that this has happened with your Penny Riding Boots. We understand your concern. We may have options for you regarding the boots, if you could please contact us so we can go over those with you. You can send a message at https://samedelman.custhelp.com/app/ask or call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. Thank you for your feedback.
Super Comfy
Absolutely love these! So much so, I bought them in brown, too. Super sad the black ones are deteriorating on the inside. And can’t seem to locate a new pair in my size. Buy them when you can!!! You won’t regret it.
Customer review from samedelman.com
Great Except for Heel
I've had these boots for about a year now. While most everything is great, I will say, the leather strips wrapped around the heel of the boot are completely gone. They started coming off within a month of wear and now are gone completely, leaving a sad looking heel. Still wearing the boots because they are a great fit, Comfortable, and otherwise very stylish. But did not expect that given the price point and quality promises.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that this has happened with your Penny Leather Riding boots. We understand your concern. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://samedelman.custhelp.com/app/ask or call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Calf too wide
Absolutely beautiful boots. Love the look and comfort of the black boots. Purchased standard calf width which is 14.5 inch circumference. They are just a tad too wide and floppy around my calves 14 inch would be perfect . Wish you had an option for narrow calf. Unfortunately had to return they look too floppy on me.
Customer review from samedelman.com
Response from samedelman.com
We are sorry to hear the Penny Leather Riding Boots did not fit as expected and caused disappointment. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs.
Not long lasting
These were my go to fall boots for the last several years, so I was incredibly disappointed when I took these out (of my climate controlled closet) and found the inner leather is disintegrating. I expect better quality for boots this price
Customer review from samedelman.com
Response from samedelman.com
We are sorry to hear the Penny Leather Riding Boots are not holding up as expected. We stand behind our products and would like to make this right! Please contact our Consumer Care Department at your convenience. You can find our contact information here: https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs.
Comfortable fashion forward boots
Beautiful soft knee high boots are very comfortable with this stylish low heal.