MX350 Dirt Rocket Kids Electric Motocross Motorcycle Dirt Bike, Red
Product Details
Web ID: 21424294best bike ever
I got this for Xmas this year and it is cool best bike for kids
Customer review from Razor USA
Terrible purchase
I bought this and the handlebars came off and I broke my arm and the battery lasts about 20 minutes then my brother took it to a shop and they said that it was just a cheap bike that is dangerous!
Customer review from Razor USA
Response from Razor USA
We would like to speak to you regarding your review. Please reach out to our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance.
Awesome E-Moto!
Razor makes he best electric ride on for kids hands down. Sturdy frames, motors and controllers that last. Huge value for your money. Plus, they are so much fun to upgrade and make your own. Do not buy a knock off, treat your kids right and go with one of these. I’ve literally bought 10 in my life for kids. Every size from 125-650. Everyone was perfect!
Recommends this product
Customer review from Razor USA
Poor quality
I bought two of these and the quality of battery is horrible. We got less than 30 minutes of ride time on a single charge and now it doesn't charge at all. I should've believed the reviews. A good portion made the same description.
Customer review from Razor USA
Response from Razor USA
We are sorry to hear you are experiencing an issue with the battery. Please call our Support team M-F 8 am to 5 pm PST at 866-467-2967 for assistance.
Don’t buy
Bought this less then 3 weeks ago, stopped working. Called support and they had me take the bike apart over the phone then said they could ship me a battery they (think is the problem). But it would take 4 weeks. Not happy at all
Customer review from Razor USA
Response from Razor USA
We are sorry to hear that you are disappointed. Our batteries are due to arrive in the next 14 days and will ship once they arrive to our facility.
Battery and accelerator malfunction
This dirt bike was bought in November of 2023 as a Christmas present. It worked for about a month and then the battery started giving us issues and causing a lag when accelerating. It would not hold a steady charge. We followed all of the online directions for trouble shooting. Bought a battery tester and battery reported good. We decided to replace the charger. Worked for a bit but after a few charges, right back to the lag. Checked on the accelerator/ engine replacement. No change after trying that out. So we replaced the battery. Uninstalled the old and installed a new one. Now up to three replacement parts and after another month of it working okay, now we are back to the lag when accelerating. My son is so frustrated he doesn’t even want to ride it. Of course we are past the 90 day warranty and this is a junk item. Super disappointed.
Customer review from Razor USA
Response from Razor USA
We are sorry to hear your unit is not performing properly. Please reach out to our Support team at 866-467-2967 - Monday - Friday 8 am to 5 pm PST so we can assist you with your concerns and get you back on the move.
It just died
I bought this for my grandson for Christmas 2023 and he loves it. He rides it all over his neighborhood. He remembers to charge it everytime he is finished with it. He went to ride it yesterday after it had been charging from the day before and nothing. My son in law checked the voltage on the batteries and they are fine. HELP!!!! I don't know what could be wrong.
Recommends this product
Customer review from Razor USA
Bad
It’s just not that good the things they show in the video it can hardly do my little brother tried to ride it he rode for like 2 days before every fell apart the plastic broke and fell off
Customer review from Razor USA
Response from Razor USA
We are sorry to hear one of the plastic pieces on your unit broke off. Please reach out to our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance.