Deluxe Steer and Stroll Kids Outdoor Recreation Bike Tricycle
Product Details
Web ID: 11083942DEFECTED
Handle pieces are defected, tried troubleshooting this and watching online videos. Still does not work.
Customer review from radioflyer.com
Response from radioflyer.com
Hi, Vanessa! Thank you for your review. We are sorry to hear about this and can definitely help get your trike up and rolling. Please contact our Customer Service Team at customerservice@radioflyer.com or call 1-800-621-7613. We can be reached Monday-Friday from 8:00 am to 5:00 pm CST. Thank you and we look forward to hearing from you!
Need Help
I need a rear axle for this bike but can't seem to find it in the parts section for this bike. Could someone lead me in the right direction?
Customer review from radioflyer.com
Response from radioflyer.com
Hi there! For replacement parts, please contact our Customer Service Team at 1-800-621-7613. We are available Monday-Friday from 8:00 am to 5:00 pm CST. Thank you!
Review 2
I wrote a review recently. In hindsight, I probably should have wrote something after exhausting my options. There was a small piece missing from my product. I contacted customer support, and got quick results from my complaint. Shout out to Jania who helped me in customer support. My son LOVES his trike, and I love my son. My only complaints are that the interface for the online warranty replacement form isn't user friendly, for Android at least. And this isn't the first Radio Flyer product that was slightly defective. So quality control could be improved a bit
Recommends this product
Customer review from radioflyer.com
Good, but....
I realized a month later, but the front wheel is missing a cone-like piece. It makes steering wobbly.
Customer review from radioflyer.com
Response from radioflyer.com
Hello! Thank you for your review. We apologize that a part was missing from your Steer & Stroll Trike, and can certainly send the needed part under your products built-in one year warranty. To request a replacement part, please visit https://www.radioflyer.com/customer-service/ or contact our Team at 1-800-621-7613. We are available Monday through Friday from 8:00 a.m. - 5:00 p.m. CT. Thank you!
No brakes
My daughter received this as a birthday present. Had I realized there were no brakes, I would have returned it before I assembled it. The pedals are one directional and aren’t adjustable like the 4 in 1. Also, the tires have no traction. With any kind of incline, they constant spin out.
Customer review from radioflyer.com
My grandson loves this tricycle!
I got this for my grandson for his second birthday. He is very excited about riding it. We like the handle feature and we are using it while learns to peddle!
Recommends this product
Customer review from radioflyer.com
High Quality
My 2 year old granddaughter LOVES her new tricycle, and the Deluxe Steer feature allows us to go for a long stroll around the neighborhood. Between the stroller and the Radio Flyer, she always chooses the Radio Flyer!
Recommends this product
Customer review from radioflyer.com
Going to be a while until can use this one
Apparently, the Deluxe Steer & Stroll Trike does not have an option to purchase the pedal/cover guard separately. We should have gotten the 3-in-1 Stroll 'N Trike, too late now I guess. The names are a bit confusing and it's disappointing that we now have purchased the additional seat with a buckle and pedal cover/guard for the Stroll 'N Trike.
Customer review from radioflyer.com