PureSteam XL High Powered Standing Fabric Steamer
Product Details
Web ID: 104128067 months ago
NOT HAPPY
HORRIBLE QUALITY LASTED JUST A FEW MONTHS. MY SON BOUGHT THIS PRODUCT FOR ME FOR CHRISTMAS. THERE WAS NO WARRANTY REGISTRATION PAPERWORK IN THE BOX AT ALL. PURE SITE WAS NOT USER FRIENDLY WHEN I TRIED TO REGISTER THE PRODUCT. nOT AT ALL PLEASED WITH THE QUALITY OF THE PRODUCT. USED IT ABOUT SIX MONTHS OFF AND ON THEN IT SIMPLY STOPPED WORKING.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service7 months ago
Hi Mary, Thank you for providing your feedback on our PureSteam XL Standing Fabric Steamer. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
8 months ago
No Steam Control switch
Works well enough to get the job done. I don't like that the handle does not have a button to control the release of steam. It is continuous once turned on. This make is a danger of steam burns. It also shortens the time between refilling the tank. The previous steamer I had from another brand, I was able to leave on and ready, but walk away temporarily without continuous steam pouring out. I am a small business owner and can't always dedicate 100% attention to steaming. I had to replace the previous steamer due to a cracked tank.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service8 months ago
Hi Dawn, Thank you for purchasing our PureSteam XL Standing Fabric Steamer and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
12 months ago
Gets the job done
Not a bad product but could use some improvements towards making the feel more durable and possibly make the stand up rack a bit taller.other then that the job gets done just takes a little time
Recommends this product
Customer review from Pure Enrichment
1 year ago
Strong Steam, saving me time!
The steamer works as promised and I am able to get through my clothes with ease and quickly. I appreacite support more as I had an issue and they were able to resolve it asap. Would recommend
Recommends this product
Customer review from Pure Enrichment
1 year ago
Just Okay
The pros: Sleek, lightweight, smaller tank which is easier to manage, and heats up fairly quickly. Cons: Clips are flimsy so it doesn’t keep shorts/pants in place (they slide around too easily), the rod that holds the clothes while steaming doesn’t swivel (my old one did and I loved that feature) so you have to move around the steamer to get all angels, when you hang the steamer the head faces you which is kind of strange (dangerous) because the steam comes out facing you (with my old one you could hang it either direction). Needless to say, returning this one and buying the updated version of my old one (Rowenta).
Response from Pure Enrichment
Pure Enrichment1 year ago
Hi Maye,
Thank you for purchasing our Pure Enrichment PureSteam XL High Powered Standing Fabric Steamer and providing your feedback.
If we can assist you with anything, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
1 year ago
PureSteam XL
Great product for a great price
1 year ago
from Lehigh Valley, PA
Pure Enrichment PureSteam XL
Nice an compact. Heats up quickly. Had an issue with the first one leaking. Customer Service was great. Quick response and replacement.
Recommends this product
1 year ago
Works perfectly!
I’ve had this for over a year now and it’s been great. It’s a big step up over the small travel steamer I’d been using. This one puts out enough to quickly steam a suit jacket, dress, or trousers. It’s cut down on the need to make trips to the dry cleaners.
Recommends this product
Customer review from Pure Enrichment