PureRelief XL King Size Heating Pad

4.7 (1,238)
Sale $40.99Use code: FRIEND$59.00
Color:Blue

Product Details

Web ID: 10412837

Pure Enrichment PureRelief XL King Size Heating Pad is a fast-heating machine washable pad and has 6 temperature settings, moist heat therapy option, auto shut-off and storage bag.

  • Product Features

    • Full Body Relief: Extra-large 12" x 24" heating pad is perfect for treating sore muscles in your back, shoulders, abdomen, legs, and arms.
    • Super Soft Mircroplush: Thick microplush fibers offer maximum comfort for daily use.
    • Fast Heating: Heats in seconds to provide fast pain relief to aching muscles.
    • Moist Heat Option: Safely use for moist or dry heat therapy.
    • 5 Year Warranty: Your satisfaction is guaranteed thanks to our industry-leading warranty program.
    • Microplush & Polyester
    • Do not dry clean, bleach, iron, or use Wringer. Disconnect from outlet and detach the Pad Connector from the Control Connector. Machine wash cold on gentle. Dry on high heat for five minutes. Do not plug in until the Pad Connector is completely dry.
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item may not be shipped to Federated States of Micronesia, Armed Forces Europe, District of Columbia, Armed Forces Americas, Puerto Rico, Northern Mariana, U.S. Virgin Islands, Alaska, Hawaii, American Samoa, Guam, Armed Forces Pacific, Palau, Marshall Islands and El Paso, Texas.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.7/5

1,238 star ratings, 1,229 reviews

Write a Review
1044
126
30
10
28
yesterday

Don’t be fooled

Absolutely poor quality

Response from Pure Enrichment

Pure Enrichmentyesterday

Hi Mary,

Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad and our customer service team will be happy to further address this.

Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.

Thank you,

Jessica
Pure Enrichment Support beardownbrands

13 days ago

Not hot enough

It does not get hot enough when you don’t have a blanket over it or you aren’t lying on it. So if lying across abdomen alone it doesn’t really help.

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service12 days ago

Hi Erika S, Thank you for sharing your feedback with us. We’re very sorry to hear that your PureRelief XL – King Size Heating Pad does not get hot enough as expected and our customer service team will be happy to further address this. Please reach out to our customer support team at (657)275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support

15 days ago

It could be better.

I would have preferred for the item to be larger and the temperature to be higher. The quality of the material and its parts are great. I just wish it was made for my body.

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service15 days ago

Hi Mercy, Thank you for taking the time to share your feedback about your PureRelief XL – King Size Heating Pad. We sincerely apologize that your experience hasn't been what you expected regarding its size and temperature. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment Support

16 days ago

Isn't working. Used twice

Purchased less than a year ago and it no longer works. Very disappointing

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service15 days ago

Hi Shantony, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad no longer working and our customer service team will be happy to further address this. Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support

21 days ago

Needs better instructions!

I got the “F” flashing also, but after reading comments, it says to make sure cord is attached to pad before connecting to electricity. That fixed it. I suggest that you write in BIG letters on the pad to connect in this order. It may eliminate some of your complaints.

Customer review from Pure Enrichment

1 month ago

"F" stopped working

Really liked the size and heat settings but flashes F and stopped working :(

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service1 month ago

Hi Kimberly, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad and our customer service team will be happy to further address this. Please reach out to our customer support team at (657)275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support

2 months ago

I got the dreaded "F" for failure. Had about one year. This is the second one I've had. Had the first one replaced, since it was under warranty. Would like to have one that lasts longer than a year. Will buy a different brand.

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service1 month ago

Hi Lori, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad and our customer service team will be happy to further address this. We would like to recommend these troubleshooting tips: 1. Unplug the unit 2. Disconnect the control connector from the pad connector 3. Reconnect the cord and pad connectors 4. Control connector must be connected to the Pad Connector before plugging the unit into an electrical outlet. If the issue persists, please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support

2 months ago

"F" for FAILURE

This heating pad I purchased last year, will not heat, and flashes a "F" indicator. It does not work as intended. I'm elderly, and use a heating pad for pain relief. Please advise...Thanks so much.

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service2 months ago

Hi Carolyn, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad and our customer service team will be happy to further address this. We would like to recommend these troubleshooting tips: 1. Unplug the unit 2. Disconnect the control connector from the pad connector 3. Reconnect the cord and pad connectors 4. Control connector must be connected to the Pad Connector before plugging the unit into an electrical outlet. If the issue persists, please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support