PureRelief Extra Long Back & Neck Heating Pad

4.8 (290)
$63.99 (30% off)$92.0010% off use: FRIEND
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Product details

Web ID: 10412827
Pure Enrichment PureRelief Extra Long Back & Neck Heating Pad has a fast-heating technology contoured for neck, back and shoulder heat therapy with magnetic closure, adjustable belt and storage bag

  • Product Features

    • Full Length Design: Offers complete coverage to treat the neck, back and shoulders simultaneously - flexible design also makes it easy to lay across the abdomen as a lap warmer
    • Adjustable Fit For Most Sizes: Includes built-in loops and an optional elastic belt for a warm ergonomic fit that hugs the body and stays in place while relaxing, working, doing household chores, and more
    • Machine Washable Fabric: Silky anti-pill micro-mink fibers are machine-washable on the delicate cycle to help preserve the product's beauty and softness for years to come
    • 4 Therapeutic Heat Settings: Adjust heat easily between warm, low, medium, and high settings with built-in LED controller - also features 2-hour shut-off to conserve energy and prevent excessive heating
    • Includes: Electric heating pad with corded LED controller, elastic belt, storage bag, industry-leading 5 Year Warranty
    • Micro-mink
    • Best results fill washer with warm water.Add minimum detergent, agitate to dissolve.Add heating pad and soak five minutes.Agitate 2 minutes.Spin.Cool rinse, agitate 1 minute.Spin.Use automatic dryer for 5 minutes only or line dry.Do not iron. 
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item may not be shipped to American Samoa, Federated States of Micronesia, Armed Forces Pacific, Palau, Puerto Rico, District of Columbia, U.S. Virgin Islands, Marshall Islands, Northern Mariana, Armed Forces Americas, Hawaii, Guam, Armed Forces Europe, Alaska
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.8/5

290 star ratings, 281 reviews

Write a Review
86.6% of reviews have 5 stars
251
8.6% of reviews have 4 stars
25
2.4% of reviews have 3 stars
7
0.7% of reviews have 2 stars
2
1.7% of reviews have 1 star
5

21 customer images

  • Luxurious heating pad in Sea glass color
  • Best heating pad product hands down!
  • My favorite feature!
  • First photo shows just how long it is, plus it comes with strap to keep the heating pad in place. Second one depicts how I have it on couch and can just lean up against it and wrap it around me. Third on is controls, which had 4 different settings.
281 reviews
Katie
27 days ago

Great Idea, some improvements needed

Pros: Brilliant design, covers full back, shoulders, and neck. Improvements needed: Not quite hot enough, the hottest setting is 140F at the most. 160-170F is ideal for the highest setting. The "high" setting is about medium compared to my old heating pad (may she rest in peace). Needs some more heat in the collar/neck area.

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service27 days ago

Hi Katherine,\n\nThank you for taking the time to share your feedback about your PureRelief XL Extra-Long Back & Neck Heating Pad. We sincerely apologize that your experience hasn't been what you expected.\n\nPlease know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience.\n\nThank you again for your feedback. We appreciate you and look forward to hearing from you soon.\n\nThank you,\n\nJessica\nPure Enrichment Customer Support

External reviewer
6 months ago

Magney

The magnet in the neck doesn't work or isn't there. But otherwise it is very nice.

Recommends this product

Customer review from Pure Enrichment

Casey
8 months ago

Very comfortable but … only lasted about 18 months

Have enjoyed this greatly but after only 18 months, it has quit working and I’m very disappointed.

Recommends this product

Customer review from Pure Enrichment

Robin
8 months ago

Best Brand ever of heating pads!

I’ve had to use heating pads for years due to multiple back surgeries. Every time I make a dumb mistake and try to get a better deal on one, I get ripped off and go right back to Pure Enrichment! I’ve done with the others and sticking with the proven one, Pure Enrichment!

Recommends this product

Customer review from Pure Enrichment

Workingmom
10 months ago

Replacement part??

I bought mine almost three years ago and the controller got rolled on and broke.. is there a replacement for just the cord/controlled??

Recommends this product

Customer review from Pure Enrichment

Amy J
10 months ago

I was in a car accident and was told by the therapist to buy this for in between sessions. It was the best purchase I made. I love the weighted part on the shoulder's. It allows for the heat to radiate with an equal distribution. I would recommend this for a “ just because” purchase. Use it to just relax and give your muscles a spa day anytime. Amy J

Recommends this product

Customer review from Pure Enrichment

External reviewer
10 months ago

Perfect

This is exactly what I was looking for, full back coverage.

Recommends this product

Customer review from Pure Enrichment

Neckpainh8er
1 year ago

Shoulder and neck no heat

I thought this would be great for upper neck and collarbone but there is no heat. Also, the heat is not consistent- I have to turn on high to feel help- doesn’t stay this hot for 2 hours, maybe 30 minutes. I got a replacement (very fast) but sadly same. I’m a plus size too so obviously it doesn’t fit like pictures lol

Customer review from Pure Enrichment

Response from Pure Enrichment

Customer Service1 year ago

Hi Paige, Thank you for purchasing our PureRelief XL Extra-Long Back & Neck Heating Pad and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com