PureRelief Cordless Neck and Shoulder Heating Pad
Sale $69.99Use code: FRIEND$100.00
Product Details
Web ID: 1868530723 days ago
short battery life
I do like the heating pad but the battery dies way to fast and it is a pain to get it into it's little pocket
Customer review from Pure Enrichment
4 months ago
neck and shoulder warmer
I ordered it for my girlfriend and she seems to enjoy it. I got it so she could wear it outside when we walk, but she's been wearing it inside the house as well, Time will tell if it was a good choice.
Recommends this product
Customer review from Pure Enrichment
4 months ago
Defective on arrival & insufficient packaging
Defective on arrival & insufficient packaging. Apparently this situation is common, but they don’t use appropriate protection for the product. We will how the replacement process goes, but I’m already regretting the purchase.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service4 months ago
Hi GJA-Waltham, We sincerely apologize for the experience you had with your PureRelief Cordless Neck and Shoulder Heating Pad. Receiving the item in the condition that you reported is not the standard we uphold. We’d like to make this right for you. Please reach out to us at (714) 668-0300 or help@pureenrichment.com, and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
5 months ago
Meh
It doesn't heat up the whole pad and the battery doesn't last very long.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service5 months ago
Hi Sara, Thank you for purchasing our PureRelief Cordless Neck and Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
11 months ago
This was delivered about ten days ago. It recharged just once. Since then, it refuses to hold the charge the moment it's unplugged. Without the heat, it's just a weighted pad.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service11 months ago
Hi Claudette, Thank you for purchasing our PureRelief Cordless Neck and Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
1 year ago
excellent
performs exactly as described. But my pain outlasts the battery
Customer review from Pure Enrichment
1 year ago
Nice but could be better
I like the weight and the heat. I wish it had longer battery life and a closure at the front.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 year ago
Hi Tina, Thank you for purchasing our PureRelief Cordless Neck and Shoulder Heating Pad and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
1 year ago
Heating Pads
The heating pad worked as expected, however, for me, it was a little too big and heavy due to the weights. I had it on for about 45 minutes and then the battery pack needed recharging. Also, it didn’t seem to heat up enough for me, even on the warmest setting. I like to have my heating pad on the whole time I’m sitting watching tv or reading. That may be two or three hours. So, this product just would not work for me. I do have the Pure Relief flat heating pad and have used it for years. I love it! I can use it for hours and the temperature is perfect. I’ll just keep using it for my neck and shoulders and return the new product.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 year ago
Hi Peggy, Thank you for purchasing our PureRelief Cordless Neck and Shoulder Heating Pad and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com