PureGlow Crystal Salt Lamp & Diffuser
Sale $80.99Use code: FRIEND$117.00
Product Details
Web ID: 104128337 months ago
Oil Diffuser stopped working after a few months
Beautiful, I just wished it would last a bit longer. Salt lamp works, but the Oil Diffuser stopped working after a few months.
Recommends this product
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service7 months ago
Hi Jane, Thank you for purchasing our PureGlow 2-in-1 Himalayan Salt Lamp & Ultrasonic Essential Oil Diffuser and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
7 months ago
Would not recommend
Diffuser does not produce the smell like my old one. Disappointed
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service7 months ago
Hi Kels, Thank you for purchasing our PureGlow 2-in-1 Himalayan Salt Lamp & Ultrasonic Essential Oil Diffuser and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
10 months ago
It was amazing, but now having malfunctions.
I received this as a gift 5 months ago, and it’s beginning to leak water underneath. I loved it when it was working well. It helped with my healing journey & I enjoyed the different settings for the lights. I see a few reviews reporting the same issue. That’s unfortunate! I will attempt to contact customer service for assistance with a possible replacement. I wouldn’t recommend to a friend if they haven’t fixed the issue that some of us are experiencing - in my case, in such short time since the purchase.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service10 months ago
Hi Aniyah, Thank you for providing your feedback on our PureGlow 2-in-1 Himalayan Salt Lamp & Ultrasonic Essential Oil Diffuser. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
1 year ago
Exceptional company!
I purchased this lovely little lamp not long ago and discovered it had stopped working and developed a slow leak. I messaged the company and they were wonderful and send me a total replacement. I am so happy as I love this lamp and it gives me peace and comfort using it. I would highly recommend it and the customer service is outstanding. Thank you.
Recommends this product
Customer review from Pure Enrichment
1 year ago
Nice Lamp But Stopped Working.
I got this lamp as a birthday gift a couple of years ago. I bought it for healing purposes. It worked ok but did have issues with leaking out water out of the bottom. I needed a towel underneath the lamp to not ruin my dresser. I like the ambiance it creates. It stopped working after about two years. I will accept a replacement.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 year ago
Hi Adrienne, Thank you for purchasing our PureGlow 2-in-1 Himalayan Salt Lamp & Ultrasonic Essential Oil Diffuser and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
1 year ago
One of my Greatest Purchases
I love this 2 in 1 salt lamp diffuser. The multiple settings allows me to pick how bright the salt lamp light while diffusing my favorite essential oil. I use it everyday!
Recommends this product
Customer review from Pure Enrichment
1 year ago
Best Customer Service
Bought this lamp from Macys as a birthday gift. After a month and a half the lamp stopped working. I called customer service to get technical support to see if we could get the lamp working again and was offered a replacement without hesitation. Customer support was the best, we did not need to figure out a troubleshooting solution headache, but was instead offered peace of mind.
Recommends this product
Customer review from Pure Enrichment
1 year ago
Brightens my room and day!
I got the lamp as a gift from my aunt for my birthday because she knew I always wanted one. It's exactly what I expected and I love it. It has different lighting settings to fit your mood and I leave it on throughout the night as a night light too. I'm very happy with my birthday gift.
Recommends this product
Customer review from Pure Enrichment